- Consistently offer professional, friendly, and attentive service to guests; interact with guests and answer questions that guests may have pertaining to their dining experience; become familiar with our hotel, services offered, hours of operation, nearby places of interest, etc.
- Set up and maintain the hot "On the House" breakfast and breakfast bar each morning by following the hotel franchise breakfast guidelines; be familiar with breakfast items and beverage choices
- Collapse breakfast bar and dining area each morning; replenish and restock breakfast items to prepare for the next day; communicate with hotel management regarding inventory of all breakfast products and any additional feedback
- Maintain cleanliness of work area throughout the shift that meet the county health codes and the hotel quality assurance requirements; practice clean-as-you-go procedures for breakfast bar, dining and preparation areas
- Monitor and continually replenish breakfast bar as needed to ensure guests have a variety of breakfast items to select from; ensure that the breakfast display and dining area are always clean and appealing
- Comply with sanitation regulations, guidelines and safety standards pertaining to food products; protect establishment and patrons by adhering to sanitation and safety guidelines
- Perform other tasks as necessary or required to meet or exceed guest satisfaction
- Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
- Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs "" be proactive
- Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
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Breakfast Host - Columbus, United States - Residence Inn Columbus/ Ft. Benning - RAM Hotels
Description
Who Are We?RAM Hotels "" a dynamic, thriving,innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the most well-known midscale hotelbrands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands whilecontinuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family
POSITION: Breakfast Host
JOB SUMMARY
Are youfriendly and enjoy "rolling out the red carpet" to guests? Do you enjoy creating stellar guestexperiences? Are you a team player thatis energetic, friendly, and professional? Would you like to welcome our guests to the breakfast bar each morningwith the ability to deliver excellent customer service by providing anenjoyable dining experience? If so, beingour Breakfast Host with us may be thejob for you Our Breakfast Host willensure that our guests are satisfied and will look forward to another awesomeexperience with us
JOBRESPONSIBILITIES
•High-school graduate or equivalent anda minimum of six months work-related experience (food and beverage,waitstaff/server, banquet experience - preferred)
•Excellent customer service skills
INDUSTRYEXPERIENCE
•Previous experience in the hospitalityindustry (preferred)
•Previous experience as Server orWaitstaff (preferred)
REQUIRED SKILLS
•Must be flexible to work variedschedules
•Excellent written and oral communicationskills
•Ability to listen attentively
•Must have the physical ability towalk, bend, and stand for long time periods
•Must be able to lift up to 25 lbs.
•Must adhere to grooming and appearancestandards in alignment with uniform
ESSENTIAL SKILLS
RAM Hotels hiresthe best people, we work extremely hard to provide benefits that make work-lifebalance that much more enjoyable. As aleader in the hospitality industry; we promote advancement opportunities, we offerour eligible employees comprehensive health benefit packages for you and yourfamily, vacation time, quarterly bonuses, and other additional perks being anemployee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Actionemployer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, national origin, disability, or protected veteran status.
