Automotive Service Advisor​/Writer - Fremont, United States - Midas FREMONT 1783

Description

Job Description

At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of automotive repair experience.
We are looking for an automotive service Writer to manage and direct all service department activities of a retail store that sells tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.

Responsibilities
As a Midas automotive service Writer, you will direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting with customers
• Following up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers, as well as promote shop service specials
• Oversee technicians inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Overall cleanliness and organization of the facility
• Other duties as assigned

• A minimum of 2 year of store or service Writer experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays
• Valid drivers license