Customer Care Representative - Duluth
1 month ago

Job summary
As a Customer Representative, the individual is responsible for handling a range of complex service interactions that require one to quickly assess, clarify, and analyze the customer's needs.
- The types of interactions range from handling account inquiries including billing and/or order issues, website navigation, order entry,
- resolution of complaints while doing so in a manner that reduces customer effort and promotes a positive customer experience.
Job description
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