- Welcome all diners with a friendly attitude to create an excellent first impression
- Learn the menu, including the daily specials and accurately describe how dishes are prepared
- Handle booking of reservations, be quick to solve seating problems, and troubleshoot any phone inquiries from customers
- Direct customers to their seats, ensuring tables are set properly with enough tableware for each diner, water glasses are filled, and menus are sanitized
- Check the dining room constantly for cleanliness and organization and restock condiments on the table as necessary
- Thrive in a fast-moving environment while working in a team situation with extended hours of standing to be expected
- Some restaurant, hospitality, and/or food services industry experience is preferred
- Must possess a high school diploma or equivalent GED and should speak English well
- Must have excellent communication, customer service, and organization skills, as well as the ability to deal with customer requests in a courteous, efficient, and timely manner
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Restaurant Host/Hostess - Houston, United States - Sheraton Houston Airport
Description
Job Description
Job DescriptionWe are searching for a host/hostess with outstanding customer service skills—someone who is a real people person. You possess a positive, can-do attitude and enjoy working with others in a fast-paced team environment. You should enjoy welcoming guests to our establishment and guiding them to an appropriate table, ensuring that it is cleared, and clean. Make sure there are enough seats for everyone. You'll need a friendly, courteous manner to answer phone calls and make accurate reservations for guests. You will also need to multitask efficiently, and answer menu questions if the waitstaff is unavailable. If this role sounds intriguing to you, then let's meet Apply now to be considered for this roleCompensation:$11.50 per hour
Responsibilities:Relax in style at Sheraton North Houston at George Bush Intercontinental Airport, where we offer guests a comfortable and convenient hotel destination at IAH. Whether you're traveling for leisure or planning to attend a business convention in one of our event spaces, you'll find yourself feeling at home in our hotel here in Houston. Our location and complimentary shuttle make it easy for guests to travel from the Houston Airport.
