Service-Writer - Dubuque - Ascendance

    Ascendance
    Ascendance Dubuque

    2 days ago

    Description

    Service Writer Job Description

     

    At Ascendance, we offer a fantastic culture and opportunities for advancement to help you grow both personally and professionally.

    • We are interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers.
    • We provide great benefits including: medical/dental/vision insurance, health savings account, company-paid life/disability insurance, 401(k) with company match and paid time off/holidays/parental leave. 

    About the Role:

    1. This position is responsible for receiving incoming work, communicating with customers and interacting regularly with internal departments.
    2. The Service Writer will greet customers timely, collect necessary vehicle/customer information, write up vehicle issues/maintenance requirements accurately & clearly, and obtain customer signature on repair orders.
    3. The successful team member must be able to understand communicate & evaluate all vendor warranties,int'l warranty guidelines,policies during write-up/repairs

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