Consumer Care Representative - Geneseo - Coast Professional

    Coast Professional
    Coast Professional Geneseo

    2 days ago

    $40,000 - $75,000 (USD) per year *
    Description

    Job Title: Consumer Care Representative

    The Consumer Care Representative(Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.

    • Skip-tracing debtors to locate current residence and employment information.
    • Handling incoming and outgoing collection calls.
    • Negotiating balance in full payments, payment arrangements or legal referrals.

    Qualifications include a High school diploma or GED required, excellent communication skills, principles and practices of customer service. The employee must have good organizational skills and attention to detail. Additionally they should be able to comply with rules regulations laws methods as related to debt collection.
    This position requires U.S. citizenship security clearance granting access classified information following a background investigation conducted by Office Personnel Management OPM including review employment education residences references criminal history credit suitability review begins after conditional offer accepted will also check honesty candor thoroughness completion security forms. Employer is an Equal Opportunity Employer considering all applicants without regard race color religion sex national origin age disability protected veteran status genetic information categories protected law.
    '

    * This salary range is an estimation made by beBee
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