Partner - medical - San Francisco, CA, United States - San Francisco International

Description

Talent Development Partner - SFO - AIOC TEX
Full-time
Job Code and Title: 1232-Training Officer


Fill Type:
Temporary Exempt


NOTICE :
Thisannouncement has been reissued to accept additional applications


Appointment Type :

Temporary Exempt, Category 18:

This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Working at SFO San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be adiverse, equitable, and inclusive employer .

SFO's mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity.

Application Open :
Tuesday, April 2, 2024 Application Deadline : Compensation Range : $104, ,270 (Steps 1-5)

Location:
San Francisco International Airport - Airport Integrated Operations Center Working Hours: Full-time, 40 hours per week. Primarily Monday - Friday, 8:00 a.m. - Occasional early morning, evening, and/or weekend work hours may be required to present and facilitate course offerings.

You are a learning and development specialist who will support the collaborative team responsible for airport operations within the Airport Integrated Operations Center (AIOC).

The AIOC will be staffed with skilled teams and decision makers that set the Daily Operations Plan, mitigate pain points and share information to promote healthy airport operations.

it is a mindset that drives our day-to-day operation to create a seamless and responsive travel experience for everyone.

The AIOC will create an extraordinary guest experience through centralized operational control - enabling informed, data-driven decisions and managing all reported issues with care, while working in collaboration to provide a safe, secure, and seamless guest experience.

Are you a passionate and dedicated individual eager to embark on a transformative journey as a Talent Development Partner at AIOC? If you're driven by the desire to enhance operational excellence, champion diversity and equity, and elevate the guest experience at SFO, then this is your opportunity to make a profound impact.

As the Talent Development Partner, you'll be at the heart of our mission to enrich, advance, and streamline all operational activities at SFO, with a primary focus on enhancing the guest experience.

In this role, you'll take the lead in developing and delivering training and development programs, with a strong emphasis on enhancing the guest experience.

Your mission will be to continuously improve and innovate SFO's development programming by actively seeking feedback from participants, measuring learning outcomes, and staying abreast of industry best practices.

Reporting to the Talent Development Coordinator, you'll be the driving force behind curriculum development, collaborating with specialists across various operational domains, including airside, landside, and terminals.

Develop client relationships and performance agreements that align with client needs, our organizational culture, the practitioner's capabilities, and the ethical standards of human resources development professionals.

Work closely with stakeholders to identify training content, boundaries, and guidelines before delivering sessions.
Design and adapt effective assessment tools such as interviews, questionnaires, and surveys.

Collect and analyze information to assess learning needs, determine instructional design, identify target populations, and evaluate the effectiveness of previous training programs.

Design and develop learning programs, facilitating events, seminars, conferences, and materials.

Coordinate training programs and events, ensuring the smooth scheduling of trainers and support personnel, as well as utilizing our Learning Management System (LMS).

Conduct engaging training programs, including presentations, group discussions, and group activity monitoring.
Evaluate and prepare comprehensive reports on the effectiveness of training programs, events, and seminars.
Administer instructional programs, collaborating with contractors to ensure high-quality, cost-effective training.
Research, budget, and justify training costs, providing valuable insights to assist in fiscal and program decisions.
Prepare training schedules, course guides, and promotional materials. Two (2) years of verifiable experience designing, organizing, and conducting employee training programs. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Essential duties require the following physical skills and work environment:
ability to stand for a prolonged time, drive to various training sites, use various computer software and equipment, and lift and move up to 25 pounds


Note:

One-year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hours work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

A proven track record in curriculum development track record for both power skills and technical, hands-on instruction.
A passion for facilitation, whether in virtual or in-person courses.
Expertise in training technology and presentation platforms.

Strong attention to detail and a sense of urgency to drive projects to completion, consistently delivering excellent quality work.

Experience in designing and delivering management and leadership training programs.
Proven experience in developing and conducting training for diverse populations.

All work experience, education, training and other information substantiating how you meet theminimum qualifications must be included on your application by the filing deadline.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lowerscores.


Note:

Falsifying one's education, training, or work experience or attempted deception on theapplication may result in disqualification for this and future job opportunities with the City and Countyof San Francisco.

Transportation (TSA)

Security Clearance:

Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment to determine eligibility for security clearance and may be required to undergo drug/alcohol screening.

Failure to obtain and maintain security clearance may be the basis for termination of employment with the Airport Commission.
~ Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst Susan Vang-Chan at susan.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.

Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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