Jobs
>
Customer Service Representative
>
Jacksonville

    Customer Service Representative - Jacksonville, United States - Dynamic Office & Accounting Solutions

    Dynamic Office & Accounting Solutions
    Dynamic Office & Accounting Solutions Jacksonville, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Customer Service Representative | Texas (Various Locations) | $17-19/hr

    Full-Time, Temp-to-Hire

    Are you a people-oriented individual with excellent communication skills? Are you passionate about providing exceptional customer experiences? We are currently seeking enthusiastic Customer Service Representatives to join our client in various locations across Texas If you have a passion for customer service and enjoy working in a dynamic and customer-centric environment, we want to hear from you

    Key Responsibilities:

    • Serve as the first point of contact for customers, providing outstanding service and assistance
    • Respond promptly and professionally to customer inquiries via phone, email, or live chat
    • Resolve customer issues and complaints in a courteous and efficient manner
    • Maintain a thorough understanding of our products, services, and policies to provide accurate information and recommendations
    • Process orders, returns, and exchanges while ensuring accuracy and attention to detail
    • Collaborate with cross-functional teams to address customer needs and escalate complex issues as necessary
    • Keep detailed records of customer interactions and transactions in the CRM system
    • Continuously strive to improve customer satisfaction by identifying areas for process enhancements and providing feedback to the team

    Key Qualifications:

    • High school diploma or equivalent; some college education is a plus
    • Previous customer service experience, preferably in a call center or retail environment
    • Excellent verbal and written communication skills in English; bilingual fluency (English/Spanish) is a plus
    • Strong problem-solving skills and the ability to think quickly on your feet
    • Patience, empathy, and a genuine desire to help customers
    • Ability to handle challenging situations with professionalism and composure
    • Proficiency in using computer systems and familiarity with CRM software
    • Flexibility to work various shifts, including evenings, weekends, and holidays, as needed
    • Ability to adapt to a fast-paced environment and meet performance targets
    • Positive attitude, strong work ethic, and a team player mindset

    Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    #LI-Onsite
  • NorthPort Heating and Air Conditioning

    Customer Service Representative

    2 weeks ago

    NorthPort Heating and Air Conditioning Jacksonville, United States

    NorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Office Admin / Customer Service Representative (CSR) with integrity and a great attitude to help keep our business flowing. Do you enjoy organizing so much that you wish everyone would let y ...

  • solera

    Customer Service Representative

    1 week ago

    solera Jacksonville, United States Full time

    Customer Service Representative · Who We Are · Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other ...

  • solera

    Customer Service Representative

    1 week ago

    solera Jacksonville, United States Full time

    Customer Service Representative · Who We Are · Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other ...

  • Landstar

    Contractor Services Representative

    2 weeks ago

    Landstar Jacksonville, United States Freelance

    Contractor Services Representative · Landstar Transportation Logistics, 1000 Simpson Rd, Rockford, Illinois, United States of America ● Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #2741 Thursday, April 25, 2024 ...

  • TEKsystems

    Customer Service Representative

    6 days ago

    TEKsystems Jacksonville, United States Contract

    -Maximize customer interactions to deliver legendary customer experiences and satisfaction · -Build customer relationships via outbound phone calls. · -Proactively reach out to customers for follow-up. · -Address customer concerns promptly and professionally. · -Update customer a ...

  • Interactive Resources - iR

    Customer Service Representative

    5 days ago

    Interactive Resources - iR Jacksonville, United States

    Responsibilities: · Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. · Responds to a high volume of low complexity general inquiries (product and pricing information, billing issues, etc.) ...

  • Navy Federal Credit Union

    Member Service Representative

    4 days ago

    Navy Federal Credit Union Jacksonville, United States Full time

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perf ...

  • Margie Williams - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Margie Williams - State Farm Agent Jacksonville, United States Full time

    Position Overview · I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my s ...

  • NorthPort Heating and Air Conditioning

    Customer Service Representative

    2 weeks ago

    NorthPort Heating and Air Conditioning Jacksonville, United States

    Job Description · Job DescriptionNorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Office Admin / Customer Service Representative (CSR) with integrity and a great attitude to help keep our business flowing. Do you enjoy organizing so much t ...

  • PeopleReady

    Customer Service Representative

    2 weeks ago

    PeopleReady Jacksonville, United States

    Job Description · Customer Service Representative · PeopleReady of Jacksonville, FL is now hiring Customer Service Representatives CSR with a minimum of 2 years experience in commercial printing or a related field. · Apply today and you could start as soon as this week. · As ...

  • Rhino Shield of Jacksonville

    Customer Service Representative

    20 hours ago

    Rhino Shield of Jacksonville Jacksonville, United States

    Job Description · Job DescriptionJob Title: Customer Service Representative (CSR) - Inbound/Outbound Lead-Setting · Location: Remote / Jacksonville, FL · Department: Marketing · Reports to: Head of Sales · About Us: · At Rhino Shield, we're changing the expectations of exterior c ...

  • Webhelp

    Customer Service Representative

    1 week ago

    Webhelp Jacksonville, United States

    Apply Now · Job Title: · Customer Service Representative (On-Site) · Job Description · Title: Customer Service Representative (Onsite) · Location: Jacksonville, FL · JOB DESCRIPTION · The Customer Service Representative interfaces with customers via inbound/outbound calls ...

  • Healthcare Outsourcing Network, LLC

    Customer Service Representative

    4 weeks ago

    Healthcare Outsourcing Network, LLC Jacksonville, United States

    Job Description · Job DescriptionWe are a company located in Wheat Ridge, Colorado with clients around the United States, and we are currently looking to fill Full-Time, openings for at home Customer Service Reps/Patient Account Reps. Patient Account Representatives essential dut ...

  • Ascendo Resources

    Customer Service Representative

    3 weeks ago

    Ascendo Resources Jacksonville, United States

    Customer Service Representative · Position Type: Full-time · Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Assist customers with product information, order status, shipping details, and other inqui ...

  • Veritiv

    Customer Service Representative

    3 weeks ago

    Veritiv Jacksonville, United States

    u 25 CF Communicate with allocated customers to develop a new relationship as well as foster existing ones.u 25 CF Provide proactive, quality service to customers while identifying opportunities to secure new business or support retentionu 25 CF A Customer Service Representative, ...

  • Akorbi Workforce Solutions

    Customer Service Representative

    2 weeks ago

    Akorbi Workforce Solutions Jacksonville, United States

    Job Description · Job DescriptionWe are seeking a skilled Customer Service Representative (Call Center experience) to join our client's team, one of the US's largest Security companies. · Job description · Qualifications: · THIS IS A REMOTE POSITION · All candidates must reside ...

  • UniFirst

    Customer Service Representative

    2 days ago

    UniFirst Jacksonville, United States

    **Customer Service Representative - Jacksonville, FL** · **Location:** · Jacksonville, Florida **Job ID** · As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in ...

  • Imperial Dade

    Customer Service Representative

    2 weeks ago

    Imperial Dade Jacksonville, United States

    Overview: · Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Jacksonville, FL Join a strong and continuously evolving team that helps our business grow. If youre looking for your next opportunity, Imperial Dade is a gre ...

  • LotSolutions, Inc.

    Customer Service Representative

    3 weeks ago

    LotSolutions, Inc. Jacksonville, United States

    Job Description · Job DescriptionThe Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues ...

  • W.W. Grainger, Inc.

    On-Site Service Representative

    3 days ago

    W.W. Grainger, Inc. Jacksonville, United States Full time

    Work Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep ...