Cashier/Customer Service - Franklin, MA
3 days ago
Job description
Job Overview
We are seeking a friendly and motivated Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your ability to engage with customers, promote products, and maintain a positive shopping environment will be key to our success.
Responsibilities
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the cash register accurately, processing transactions swiftly and efficiently.
- Maintain knowledge of store products and promotions to effectively upsell and cross-sell items.
- Assist in stocking shelves and organizing merchandise to ensure a well-presented store.
- Handle customer complaints or concerns with professionalism and empathy.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Ensure compliance with company policies regarding cash handling and security procedures.
Skills
- Strong customer service skills with a focus on creating a positive shopping experience.
- Ability to sell products effectively, utilizing upselling techniques when appropriate.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Basic math skills for accurate cash handling and transaction processing.
- Experience in sales or retail environments, particularly in grocery stores, is preferred.
- Familiarity with cash registers and point-of-sale systems is advantageous.
- Supervising skills may be beneficial for potential leadership opportunities within the team.
- A proactive approach to stocking shelves and maintaining inventory levels.
Join us in delivering outstanding service to our customers while contributing to a dynamic team environment
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Work Location: In person
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