Product Line Lead - Rahway, United States - Merck

Description

Job Description

We are seeking a highly skilled and experienced professional to join our team as Associate Director, Product Line Lead for our Legal and Security product lines.

As a key member of our Legal, Compliance & Security Value Team within the Information Technology (IT) division, this role is responsible for overseeing and driving the development and success of technology solutions for the Office of General Counsel (OGC or Legal) and Global Security & Aviation Group (GSAG) organizations (collectively referred to as the "business").

The successful candidate will have a deep understanding of legal and/or security needs, proven leadership skills, strong customer service mindset, and passion for delivering and supporting innovative solutions that bring value to the business.

The position serves as a trusted partner and primary IT point of contact for the business, making connections with appropriate internal and external technology service areas and engaging solution delivery and support.

The ideal candidate will have a cross-functional background and possess the skills and influence to guide the development of initiatives based on business strategy and priorities. Must have strong business acumen and understand business-specific solutions as well as have a good working knowledge of general and enterprise technology solutions and frameworks in use at the company.

Primary Responsibilities:

Product Strategy and Development:

• Develop and execute strategic roadmaps for the Legal and Security product lines, in alignment with the organization's overall goals and objectives.
• Conduct market research and stay updated on legal and security industry trends and emerging technologies, to drive innovation, improve user experience, and ensure our products are robust, secure, reliable, and relevant.
• Collaborate with cross-functional teams including the business, enterprise architecture, engineering, external service providers, and others to define product requirements and ensure successful product launches and updates.
• Lead the product development lifecycle from conception to launch, while working closely with stakeholders to gather feedback, prioritize features, and ensure timely delivery of high-quality products.

Customer Relationship Management:

• Establish and maintain strong relationships with key stakeholders in the business, to understand their needs, pain points, and objectives.
• Act as a trusted advisor to internal customers, providing expert guidance on legal and security product offerings and enterprise capabilities, maximizing value, and helping the business achieve their goals by leveraging digital and data.
• Conduct regular meetings with customers to gather feedback, understand their evolving requirements, and identify areas for improvement or opportunities for new product development.

Team Leadership and Collaboration:

• Manage and lead a matrixed team of product managers, project managers, business analysts, software engineers, testing & validation resources, and other specialists, providing guidance, mentorship, and support to ensure outstanding levels of performance and drive their professional growth.
• Foster a culture of collaboration, innovation, and continuous improvement within the product team and across cross-functional teams.
• Collaborate with internal teams to ensure seamless integration and interoperability of Legal and Security products with other product offerings.

Product Performance and Analysis:

• Develop, track, and analyze key product performance metrics to drive growth and increase operational efficiency, business value, and customer satisfaction.
• Monitor industry trends, regulatory changes, and customer feedback to ensure our products meet compliance and security standards, adapting strategies as needed.

Position Qualifications:

Education Minimum Requirements:

• BA/BS

Required Qualifications and Skills:

• Proven record of successfully launching and managing technology solutions, ideally within legal and global security domains.
• Exceptional relationship management skills, with the ability to build strong partnerships with internal stakeholders and customers.
• Excellent communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences, and to be the translator who bridges the communication gap between technologists and business subject matter experts.
• Highly organized, self-motivated, and able to manage multiple priorities and deadlines to deliver results in a fast-paced environment.
• Analytical mindset with a data-driven approach, capable of making informed decisions based on research, customer feedback, and product performance metrics.
• Experienced with business case development and financial modeling.
• 5+ years managing and/or development of systems.
• 5+ years leading and managing both internal and external resources, with or without direct reporting authority.
• Experience managing third party technology service providers.
• Experience working with legal and/or security stakeholders, processes, and activities.

Preferred Qualifications and Skills:

• Strong understanding of legal and security requirements, regulations, and industry best practices.
• Experience with System Development Lifecycle (SDLC) or equivalent approaches, including authoring required documentation.
• Working knowledge of Agile teams and frameworks.

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NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected salary range:

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Preferred Skills:

Requisition ID:R286388