- The Contact Center Agent will work in a Call Center Environment processing incoming and outgoing calls and ensuring customer resolution and satisfaction.
- Requirements for this position will be to handle a high volume of calls with the capability of responding to all types of emergencies, via telephone, in relation to the hospital emergency codes that are called in by various departments.
- High School Diploma required, some college preferred
- Candidate must have experience in a Call Center environment or the equivalent in a high volume office environment.
- Candidate must possess excellent communication and customer service skills as demonstrated by previous work experience.
- Must be able to speak and type simultaneously.
- Morristown Medical Center, Morristown, NJ
- Overlook Medical Center, Summit NJ
- Newton Medical Center, Newton, NJ
- Chilton Medical Center, Pompton Plains, NJ
- Hackettstown Medical Center, Hackettstown, NJ
- Goryeb Children's Hospital, Morriston NJ
- Atlantic Rehabilitation
- Atlantic Home Care and Hospice
- 100 Best Companies to Work For and FORTUNE magazine (13 years in a row)
- Best Places to Work in Healthcare – Modern Healthcare
- 150 Top Places to work in Healthcare – Becker's Healthcare
- 100 Accountable Care Organizations to Know – Becker's Hospital Review
- Best Employers for Workers over 50 – AARP
- Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
- CEO Cancer Gold Standard TM
- One of the 100 Best Workplaces for Millennials" Great Place to Work and FORTUNE magazine
- One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine
- Security 500: Security Magazine
- Official Health Care Partner of the New York Jets
- NJ Sustainable Business
Telecommunications Operator - Hackettstown, United States - Atlantic Health
Description
Atlantic Health System is seeking a Full Time Telecommunications Operator based in the Hackettstown Medical Center facility covering night shifts.
Candidate will also be trained in various locations to enable the ability to cover as needed.
Essential Job Functions:
Education:
Requirements:
About USAt Atlantic Health sytem, our promise to our communities is that anyone who enters anyone of our facilities, receive the highest quality care delivered at the right time, at the right place, and at the right cost. That commitment is also echoed in the respect, development and opportunities we give to our more than 18,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the state, and committed to creating a Trusted Network of Caring. Our facilities and sites of care include:
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We are part of Atlantic Accountable Care Organization, one of the largest ACOs in the nation, and are a member of AllSpire Health Partners.
We receiver awards and recognitions for what we provide to our patients, team members and communities. Below are just a few of our accolades:
Atlantic Mobile Health is a non-profit corporation dedicated to providing the fasted air and ground medical transportation services.
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.