IT Generalist - Galesburg, IL

+ Provide technical support and system maintenance for faculty, staff, and students across all Sandburg campuses, ensuring reliable access to technology and supporting classroom and lab systems.+ This role combines technical expertise, customer service, and problem-solving to advance the College's mission of accessible, technology-enhanced learning.<+ Provide first-level technical support for hardware, software, networking ,and instructional technology.+ Respond to helpdesk tickets ,diagnose issues ,and resolve or escalate as needed.<+ Support classroom technologies including but not limited to projectors ,interactive displays ,document cameras,and sound systems.<+ Install and update college-standard software packages and security patches.<+ Monitor and report network or system issues to ensure minimal downtime.
+ Assist with:technology rollouts upgrades infrastructure projects

   
 Job description 
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