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- Provide direct and indirect support to implement activities pertaining to clinicians and clinical programs for LPCA and its membership
- Assist in the development and implementation of various related clinical initiatives
- Develop and maintain publication and resource library for inclusion on the website
- Assist in the identification, application and reporting for various grant and funding opportunities
- Participate in local, state, and national policy development
- Assist in supporting organizations in their comprehensive orientation of new clinicians
- Assist in identifying needs for continuing education and training through collaboration with existing organizations
- Act as a central resource on issues related to clinical programs and practice
- Gather technical and program information at conferences, meetings, and workshops, and provide to assure the provision of essential information to clinicians
- Assist and coordinate programs and activities to ensure that health centers provide high quality patient care and engage in appropriate monitoring, utilization review, and clinical outcomes reporting
- Assist with measuring and evaluating data to determine the ultimate impact of programs on both the clinic operations and patient outcomes
- Helps to educate new clinicians and other staff on QI program and related requirements
- Meet with internal and external audiences to identify and problem solve QI issues
- Knowledge and understanding of various quality improvement concepts (including NCQA, HEDIS, PCMH, ACO)
- Knowledge of how to use computer applications including Microsoft Office and spreadsheets.
- Provide individualized and appropriate supervision, including training, developing, guiding, and disciplining, according to the LPCA organizational chart.
- An understanding of community-based primary health care systems and programs and the needs of medically underserved populations is required.
- Formal education, organizational, adult and community education, program development, and grant writing and administration assistance preferred.
- Must have demonstrated writing and communication skills and the ability to work with individuals from varied professional backgrounds and diverse cultures.
- Must be self-motivated, self-directed, flexible, and able to thrive in a complex and rapidly changing environment.
- Bachelor's degree preferred or equivalent education and experience.
- Two to three years in healthcare quality data tracking and trending
- Two years experience in program coordination in a community setting, education, management, adult education, and program development; or two years in a non-profit sector with grant-related activities and compliance
- Experience in working with underserved and at-risk populations
- Computer literate with strong skills in Microsoft Access, Excel Word, and PowerPoint applications, and the use of electronic communication technology
- Ability to travel locally, within the region, and nationally
- Exceptional verbal and written communication skills
- Ability to manage continuous interaction with the public
- Ability to thrive in a diverse, multi-cultural environment
- Dependable transportation, valid driver's license, and appropriate liability insurance required for frequent in-state travel
Clinical Quality Program Manager - Baton Rouge, United States - Louisiana Primary Care Association
Description
Louisiana Primary Care AssociationPosition Description: Position Title: Clinical Quality Program ManagerFulltime Exempt Supervisor: Director of Clinical Quality Supervises: Clinical Quality Coordinator, Community Health Navigator Position Summary: The Clinical Quality Program Manager is responsible for coordinating quality improvement efforts for LPCA including development, implementation, data collection and analysis; providing technical support and assistance; and engaging health center staff in continuous quality improvement to strengthen patient care. Responsibilities:Membership Management
Clinical Network Support: