- In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process.
- May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
- Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors questions are answered timely, accurately and professionally.
- Answers the telephone and assists in providing appropriate information to the caller.
- Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff.
- Maximizes donor flow by allocating staff and resources to appropriate center area or task.
- Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
- Provides guidance and technical training on processes and procedures to reception staff and other staff as required.
- Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management staff.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform other job-related duties as assigned.
-
Group Leader
5 days ago
CSL Plasma Nashville, United Stateslocations · Americas, US-TN, Jackson 257, CSL Plasma · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · R-231471 · Job Description · 1 In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plas ...
-
Group Leader
2 weeks ago
CSL Nashville, United States Full timeDescription · 1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions assoc ...
-
Geophysics Group Leader
5 days ago
Terracon Nashville, United StatesJob DescriptionGeneral Responsibilities:Manage and perform a comprehensive range of near-surface geophysical technologies in support of geologic, groundwater, environmental, engineering, and materials testing investigations. Manage and perform non-invasive geophysical surveys fro ...
-
Group Leader
3 weeks ago
CSL Plasma Madison, United States**Job Description Summary** · Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheres ...
-
Group Leader
3 weeks ago
CSL Plasma Madison, United States**Job Description Summary** · Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma phere ...
-
Oak Ridge National Laboratories Nashville, United States**Group Leader, Al-driven Modeling and Simulation Group** · **Location:** Oak Ridge, TN, US, 37830 · * Serve as immediate supervisor for staff members in group. · * Encourage staff to think and dream big, take appropriate risks in their work, and develop skills that will enable ...
-
Group leader production control JIS
1 week ago
Fritz Dräxlmaier GmbH & Co. KG Nashville, United StatesGroup leader production control JIS · Job ID: · 118703 · Location: · Jemmal, TN, 5020 · Group leader production control JIS · Job ID : · 118703 · Emplacement · : · Jemmal · Missions: · Ensure the coordination between the different Production Control JIS Agent. · Technical ...
-
Group leader production control JIS
1 week ago
Fritz Drxlmaier GmbH & Co. KG Nashville, United StatesGroup leader production control JIS · Job ID: · 118703 · Location: · Jemmal, TN, 5020 · Group leader production control JIS · Job ID : · 118703 · Emplacement · : · Jemmal · Missions: · Ensure the coordination between the different Production Control JIS Agent. · Tech ...
-
Facility Group Leader
1 week ago
Randstad North America, Inc. Spring Hill, United StatesAre you interested in starting an amazing career in the automotive industry? If so, we have the job for you Do you thrive in dynamic environments where every day is different and your leadership can make a real impact If you are ready to inspire, mo Leader, Group Leader, Facility ...
-
facility group leader
1 week ago
Randstad US spring hill, United Statesfacility group leader - 2nd shift - direct hire. · + spring hill , tennessee · + posted 3 days ago · **job details** · summary · + $60,000 - $65,000 per year · + permanent · + high school · + category production occupations · + referenceAB_4535405 · job details · Are you interest ...
-
Machinist Group Leader
1 week ago
Aerotek Spring Hill, United StatesAEROTEK IS HIRING FOR A MACHINIST GROUP LEAD IN SPRING HILL, TNMust Have at least 4 years of Machining Experience Supervisor and Lead Experience is a plus but not a deal breaker Description: Overseeing two areas of the machining department In charge of 25 employeesBe a self-start ...
-
Machinist Group Leader
3 weeks ago
Aerotek Spring Hill, United States**AEROTEK IS HIRING FOR A MACHINIST GROUP LEAD IN SPRING HILL, TN****Must Have at least 4 years of Machining Experience****Supervisor and Lead Experience is a plus but not a deal breaker****Description:**+ Overseeing two areas of the machining department+ In charge of 25 employee ...
-
PSPM Group Leader
1 week ago
Henderson County Public Schools Hendersonville, United States Temporary Part timePosition Summary · : · Responsible for planning activities and supervising children after school. Performs intermediate work assisting the PSPM Director with individual students or small groups, monitoring student behavior, and related work as apparent or assigned. Qualificati ...
-
USI Holdings Corporation Nashville, United States Full timeGeneral Description: This role leads the Actuarial Consulting Practice with a focus on sales and growth of the Practice including DB investment advisory services. This role is responsible for driving continuous revenue growth for USICG across all Defined Benefit services, with re ...
-
Cycle Counter
1 week ago
SYSCO Nashville, United States Full timeCompany: · US0060 Sysco Nashville, LLCZip Code: · 37209Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's a ...
-
Food Safety Manager
1 week ago
SYSCO Nashville, United States Full timeCompany: · US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code: · 37210Minimum Level of Education: · Bachelor's DegreeMinimum Years of Experience: · 5 YearsEmployment Type: · Full TimeTravel Percentage: · COMPENSATION INFORMATION: · The pay range provided is ...
-
Outbound Warehouse Manager
1 week ago
SYSCO Nashville, United States Full timeCompany: · US0060 Sysco Nashville, LLCZip Code: · 37209Minimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided ...
-
Order picker
3 weeks ago
Omega Dynamics Nashville, United StatesAbout Us · The AlphaConsult Group - experts with 15 strong brands under one roof · As part of the AlphaConsult Group, AlphaConsult Premium KG specializes in high-quality personnel services for medium-sized companies and covers all industries and professional groups through its po ...
-
Emergency Management Administrator 1
4 days ago
State of Tennessee Davidson County, TN, United States**Location**: Davidson County · **Last Day to Apply**: Jun 3, 2024 · **Business Unit**: Other Management · **Job Family**: Military · **Job Opening ID**: 58377 · **Executive Service** · **Department of Military** · **Tennessee Emergency Management Agency** · **Nashville, TN** · * ...
-
Emergency Ops and Medical Transport Manager
5 days ago
HCA Healthcare Nashville, United States**Introduction**: · Do you want to join an organization that invests in you as a(an) Emergency Ops and Medical Transport Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course ...
Group Leader - Nashville, United States - CSL
Description
Group Leader - Customer Service
United States of America R CSL Plasma
Job Description
Job Description Summary Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.
Job Description
assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
Performs finger stick to obtain sample to obtain donors hematocrit and total protein levels.Education
High school diploma or equivalent required
Experience
Minimum of 18 months experience in a clerical or customer service related position, preferably in health care of plasma collection environment or equivalent combination of education and experience
Must be able to perform basic math calculations
Working Conditions
(physical & mental requirements)
Ability to make decisions, which have moderate impact on immediate work unit.
Understands, remembers and communicates routine, factual information
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSLs 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
Our Benefits*We encourage you to make your well-being a priority.
at CSL.
About CSL PlasmaCSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about .
We want CSL to reflect the world around usAs a global organisation with employees in 35+ countries, CSL embraces diversity, equity and inclusion. Learn more about
at CSL.
Do work that matters at CSL PlasmaPrimary Location CSL Plasma US - TN - Murfreesboro 128
#J-18808-Ljbffr
