Sales & Catering Manager - Celebration, FL
3 days ago

Job description
Sales & Catering Manager
Come join our exciting team as we kick off our newly renovated, Marriott Autograph Collection property
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
The Catering Sales Manager oversees the effective planning of functions and banquets. This position is responsible for the effective communication between, the Banquet and Catering division, Director of Sales, and the client. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our "ONE TEAM. ONE VISION." philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible for coordinating and service client functions to ensure customer satisfaction while maintaining profitable operations and high-quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
- Complete all required brand specific training
- Complete all required Vision University training
- Complete all required health and safety training
- Adhere to all Vision Hospitality Group and property specific brand standards
- Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
- Provide personalized, friendly service to each and every guest
- Complete future sales and confirmed sales reports weekly
- Be aware of local and surrounding area activities and events
- Field incoming sales calls and return messages promptly
- Design tours for customer site visits
- Communicate bookings and customer needs to all hotel departments
- Have knowledge of SalesPro or Sales Tracking software
- Collaborate with F&B and DOS on schedules and events
Necessary Skills:
- Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.
- At least 1 year experience in event services or catering sales.
- Strong understanding of meetings, social events and weddings (traditional and ethnic weddings).
- Great leadership and communication skills.
- Possesses outstanding customer service skills, professional presentation, and sophisticated communication skills
- Ability to participate in sales blitz/calls, fams, networking events and trade shows
- Must be responsible for safety and security of guests, fellow associates and hotel assets
- Have knowledge of fire alarm system and evacuation procedures
- Have dependable transportation available
- Able to communicate effectively in writing, verbally, and in person
- Able to work a flexible schedule. We are a /7 business which may require work availability of nights, weekends, and holidays
- Is organized, honest, works well with others, and has an outgoing personality
- Maintain a clean and attractive work area, uniform, and person
- Has the highest degree of integrity and is humble, living by the Golden Rule
- Able to work with people from diverse cultures and backgrounds
- Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
- Marriott CI/TY experience preferred
Physical Requirements:
- Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
- Can stand/walk on feet for 8 hours and work in a restrictive space/environment
- Must have eyesight enabling vision both near and far
- Must be comfortable using a step stool or ladder
- Must be able to use/lift arms for up to hours
- Must be able to handle heat and stress
- Have finger dexterity for operating equipment
- Must speak in a clear, understandable voice, hear at a basic level, and understand English
- Must be able to write
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
- Paid Time Off
- Optional Health, Wellness and Care benefits
- Health Reimbursement Program
- Flexible Spending Account
- Stay Discounts
- Optional Company paid Life Insurance
- 401(k) and 401(k) matching
- Employee Assistance Program
- Several Voluntary and Supplemental Insurance Options
- Select Paid Holidays and One Personal Floating Holiday
- Loyalty Incentives and Other Unique Incentive Programs
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