Customer Experience Director - New York, NY

Only for registered members New York, NY , United States

1 month ago

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Job summary

The Customer Experience Director (CED) plays a critical role in fostering and sustaining strong relationships with General Managers, Company & Stage Managers, producers, and internal partners—ensuring every interaction reflects the Hudson's standard of excellence.

This role is a core member of the front-of-house leadership team,
serving as Manager on Duty during performances and ensuring a seamless,
welcoming, and guest-focused experience for every audience.
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