Security Program Specialist I - Boise
1 day ago
Job description
Summary StatementThe City of Boise is adding a Security Program Specialist I to it's security team
In this role, you will help create a safe and welcoming environment across multiple library locations.
While a background in security is preferred, this role is also an excellent opportunity for someone with strong customer service skills to break into a new field.
You'll monitor facilities, respond to security incidents, and provide exceptional service to library visitors and staff.Collaborate with law enforcement, mental health coordinators, and community partners to make a meaningful impact while maintaining a secure and supportive environment.
Why You'll Love This JobGain hands-on experience in security and public safety, even if your background is in customer service.
Work across multiple library locations and engage with diverse community members.
Play a key role in creating a safe, welcoming, and inclusive environment.
Collaborate with law enforcement, mental health, and community resource partners.
Join a supportive team committed to safety, public service, and community engagement.
WHY WORK FOR THE CITY OF BOISE?
Top talent deserves top-notch benefits.
The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.
ZERO premium medical coverage option for you and your familyPERSI retirement benefits plus 401(k)/457b with employer match
10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month
10 weeks Parental Leave
Up to $500 annual WellBeing incentive
Tuition reimbursement and free local bus pass
Basic Life and Long Term Disability insurance at no cost
Essential Functions
Performs routine or repetitive tasks with specific instructions and set procedures. Handles basic issues and problems and refers more complex issues to higher-level staff.
Patrols internal and external areas while providing customer service to the public and city employees, responding to actual or potential security issues.
Enforces the Library Code of Conduct while ensuring consistent implementation of security operations policies, regulations and procedures.
Collaborates with law enforcement and emergency services, as directed, to resolve issues and mitigate threats. Supports preparedness and response efforts for protests, public presentations and serves as backup for evacuation coordinator.
Works closely with BPD Mental Health Coordinator and Library Community Resource Coordinator to resolve security-related concerns and assist library users in crisis.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
RequirementsRequired Knowledge, Experience, And Training
High school diploma or equivalent.
Knowledge Of
Principles, practices and techniques of conflict resolution
Computer usage including related software.
Ability To
Work a flexible schedule
Read and understand schematic diagrams, technical manuals and documentation
Quickly recognize and analyze irregular events
Exercise tact and diplomacy in dealing with difficult and sensitive people, issues and situations
Use software applications for analysis and presentation
Operate computer with demonstrated proficiency using contemporary databases, word processing and spreadsheet software applications
Collect, evaluate and interpret appropriate and applicable data
Demonstrate exceptional interpersonal skills
Adjust to change, personalities and shifting priorities at a moment's notice
Be composed and professional in stressful situations
Solve problems and exercise expert independent judgement and initiative
Work with minimal supervision individually or with a team to handle critical and stressful situations
Demonstrate a positive attitude
Abide by safety protocols when working in hazardous and/or hostile environments
Communicate effectively in the English language at a level necessary for efficient job performance
Performs all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Preferred Knowledge, Experience, And Training
Two years of experience in security, emergency management or risk and safety.
Certified Protection Professional (CPP) certification or Physical Security Professional (PSP) certification.
Licensing And Other Requirements
Valid state-issued driver's license.
First aid, use of automated external defibrillators (AEDs), and CPR certification or the ability to attain these certifications within six months of employment.
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Criminal Justice Information System background check (CJIS)
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 20 pounds and rarely lifting/carrying up to 10 pounds.
Working Environment
The work environment will include inside conditions and outdoor weather conditions. Employees will also drive a vehicle as part of this position.
This position works:
Works during evening meetings and will respond in emergency situations with potential, unknown hazards, both human and environmental.
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