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Whitakers

    Clinical Administrative Assistant - Whitakers, United States - Rural Health Group, Inc.

    Rural Health Group, Inc.
    Rural Health Group, Inc. Whitakers, United States

    2 days ago

    Default job background
    Description
    Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for full time position at our Whitakers clinic.

    Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm; some Saturday coverage may be required.

    Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:
    1. Good Judgment
    2. Communication/Customer Service/Teamwork
    3. Passion
    4. Honesty
    5. Responsibility
    6. Job-Specific Skill Set
    Responsibilities
    • Analyzing quality metrics and conducting pre-visit planning
    • Referrals - making, tracking and following up
    • Assist with patient tracking and recalls
    • Assist with all document management including daily scanning
    • Ordering of medical and office supplies
    • Provide relief for front desk staff as needed
    Requirements
    • High school diploma or GED
    • Outpatient medical office experience preferred
    • Excellent organizational, telephone, and communication skills
    • Must be able to work well with the public and provide excellent customer service
    • Ability to multi-task and work efficiently in a potentially stressful environment
    • Ability to apply common sense understanding when carrying out detailed written or oral instructions
    • Ability to use good judgment in carrying out responsibilities
    • Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
    • Possess knowledge of modern office equipment and Microsoft Office software programs
    • Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)
    • Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment
    EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza and COVID-19 vaccinations are a condition of employment.

    E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
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