Senior Specialist, Payroll - Madison, United States - Baker Tilly US, LLP
Description
Overview:
Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the worlds leading financial centers New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 148 territories, with 38,000 professionals and a combined worldwide revenue of $4.3 billion.
Many of Baker Tillys roles have the opportunity to work remotely. Please discuss with your talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly US, LLP, employee e-mail accounts are considered property of Baker Tilly US, LLP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly US, LLP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Responsibilities:Client Service & Deliverables
o Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
o Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
o Prepare reports of employee earnings, taxes, deductions, and employers contribution for social security and unemployment
Client Service
o Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
o Maintain confidence of employee data by keeping all information confidential
o Accurately convey detailed information in both written and verbal format
o Provide technical software support to clients
o Identify and accurately capture out of scope work
o Identify new opportunities to expand services to clients
Implementation & Technology
o Be an additional resource to the implementation team when needed
o Interview clients to gain understanding of payroll needs
o Manage new client implementation projects, ensuring timely completion and client satisfaction
o Train clients on payroll processes as necessary
Individual and Team Development
o Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes
o Provide honest feedback to new hires/less experienced staff in a timely manner
o Help build team capabilities and knowledge by sharing insights and lessons learned
o Research and maintain product knowledge on ADP software platforms
o Maintain current knowledge of local, state, and federal practices and laws
3 to 5+ yrs relevant payroll experience
Bachelors in Accounting, Finance, or related field preferred. Experience in lieu of degree considered
Experience with ADP WFN software and implementation experience
CPP preferred
Working knowledge of Outlook and Microsoft Office Suite
Highly detail oriented and focused on accuracy
Strong organization and time management skills
Strong adaptability and multi-tasking skills
Ability to effectively work in a deadline driven environment serving multiple clients
Ability to provide exceptional client service
Strong written and verbal communication skills; appropriately and professionally communicates with all levels
Ability to learn new technology and processes quickly
Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate
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