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RN-Clinical Expeditor - Rockport - Albany Medical Center
Description
Department/Unit:
Capacity Command Logistic Center
Work Shift:
Day (United States of America)
Salary Range:
$86, $134,309.04
The Clinical Expeditor Register Nurse (RN) is a clinical operations specialist embedded within the Capacity Command Logistics Center (CCLC).
This role accelerates patient flow, enhances transitions of care, and resolves barriers across inpatient units, the Emergency Department (ED), and the perioperative environment (including OR, PACU, procedural and diagnostic spaces).
The RN serves as a mobile clinical liaison among inpatient teams, ED clinicians, perioperative services, imaging/diagnostics, outpatient departments, CM/SW, and Logistics Operations Supervisors.
The role uses clinical judgment, real-time capacity data, and Epic readiness tools to identify opportunities to advance progression, expedite discharges, improve admission flows, and reduce avoidable delays.
Essential Duties and ResponsibilitiesCLINICAL & OPERATIONAL EXPEDITING
Conduct clinical readiness assessments for patients nearing discharge, transfer, or level-of-care change.
Prioritize interventions based on acuity, risk factors, and capacity pressures.
Collaborate with inpatient nursing, providers, ED teams, perioperative teams, Case Manager (CM)/Social Worker (SW), pharmacy, EVS, PT/OT, and transport.
Support strategies to reduce avoidable days and optimize discharge reliability.
IMAGING, DIAGNOSTICS & PROCEDURAL COORDINATION
Liaise with Imaging, Lab, Pathology, Cardiology Diagnostics, Endoscopy, and procedural areas.
Identify delays impacting readiness or throughput and escalate appropriately.
Assist with sequencing of high-priority studies based on clinical need and operational constraints.
ED & PERIOPERATIVE FLOW SUPPORT
Support ED-to-inpatient placement and reduce ED boarding.
Assist with prioritization of ED admissions during high volume or Tier escalation.
Collaborate with OR/PACU/procedural areas to support post-procedure progression and safe placement.
OUTPATIENT & TRANSITION-OF-CARE COORDINATION
Coordinate with outpatient services such as infusion, dialysis, wound care, therapy, and specialty clinics.
Work with Case Manager (CM)/Social Worker (SW) to resolve complex discharges requiring community-based resources.
Identify opportunities to shift appropriate inpatient needs to outpatient follow-up.
COMPLEX CARE ROUNDS & ESCALATION SUPPORT
Participate in complex care rounds to identify progression barriers.
Escalate systemic issues to Logistics leadership, nursing leadership, or CM/SW.
COMMAND CENTER LOGISTICS INTEGRATION & REAL-TIME OPERATIONS
Collaborate with Logistics Operations Supervisors and the Transfer Center.
Utilize dashboards, analytics, and tier plans to guide priorities.
Provide clinical insight during capacity huddles and surge events.
WORKFLOW TESTING & OPERATIONAL IMPROVEMENT
Support development and pilot testing of new operational workflows.
Provide structured feedback and contribute to spread of successful workflows.
Flex between direct expediting and project-based work as needed.
Qualifications
Associate's Degree In Nursing - required
Bachelor's Degree - preferred
4-6 years Clinical Experience - required
Clinical expertise (High proficiency)
Communication and professionalism (High proficiency)
Ability to problem-solve as it relates to patient flow, Bed Management and Capacity Management (High proficiency)
Utilization and data entry into EMR and technology (High proficiency)
Ability to interpret real-time data to drive decision-making (High proficiency)
Ability to work within and with large teams (High proficiency)
RN - Registered Nurse - State Licensure and/or Compact State Licensure NYS Licensure Upon Hire - required
Equivalent combination of relevant education and experience may be substituted as appropriate.
Thank you for your interest in Albany Medical Center
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties.
Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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