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    IT asset Management ServiceNow - Chicago, United States - Request Technology, LLC

    Request Technology, LLC
    Request Technology, LLC Chicago, United States

    2 weeks ago

    Default job background
    Accounting / Finance
    Description

    NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES

    ServiceNow IT (Hardware) Asset Management

    C2C

    Rate: /hr

    LOCATION: CHICAGO

    3 days onsite and 2 days remote

    All about asset management within ServiceNow for both purchased hardware, third party software, networking etc. Looking for experience with (SAM) Pro and HamPro asset management software.

    • The IT (Hardware) Asset Management contractor will support the management and performance of IT Asset Management, and subsequently IT Service Management (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs.
    • This position is responsible for supporting the population and maintenance of the ServiceNow Software Hardware Management (HAM) Database. This person will provided services to the ITSM team, and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards. This person will also collaborate with the rest of the ServiceNow platform team, Configuration Management team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations.

    EXPERIENCE REQUIRED:

    • Experience with ServiceNow.
    • Experience with HamPro, AssetTrack, dcTrack and other hardware management software.
    • Experience interpreting licensing terms and conditions, purchase orders, and service agreements.
    • Knowledge of Hardware Asset lifecycle from request to disposal.
    • Knowledge of inventory process and controls including asset tagging and data cleansing.
    • Experience in ServiceNow Orchestration and Performance Analytics.
    • Broad general knowledge of IT infrastructure - application, server, and network configurations.
    • Experience with Microsoft Office desktop tools
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