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    Patient Account Representative, PFS Customer Service, Days, Working From Home - Louisville, United States - Norton Healthcare

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    Description
    Responsibilities

    Interacts with callers providing responses to their hospital billing and physician inquiries. Analyzes patient accounts and evaluates results to ensure timely resolution by following set processes. Conveys information effectively, exercises active listening, and makes sound judgments and decisions by using logic and reasoning to identify and solve problems.

    **This position has the opportunity to work from home. You may be asked to complete training at a Norton Healthcare facility or be able to come to a Norton Healthcare facility for business purposes. Employees in this role must reside in Kentucky or Indiana**

    Qualifications

    Required:
    • One year in a healthcare setting
    Desired:
    • One year in a call center or healthcare setting with emphasis on experience regarding insurance, patient billing and other office related duties
    • High School Diploma or GED
    Screening requirements:
    • Background check
    • License & education verification
    • Employment reference verification
    • Drug Screen
    Norton Healthcare offers a competitive benefit package, including:
    • Paid vacation, sick days and holidays
    • Paid parental leave
    • 403b/401k retirement plan
    • View more: Benefits Guide
    • Medical, Dental, and Vision Insurance
    Discover meaningful career opportunities at
    Norton Healthcare Careers - Together, We Will.


    Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's third largest employer, with more than 17,000 employees.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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