NOC Technician - Albany - FirstLight Fiber

    FirstLight Fiber
    FirstLight Fiber Albany

    1 day ago

    $52,000 - $90,000 (USD) per year *
    Description

    NOC Technician Role Description:

    • The NOC Technician provides technical support to Enterprise, Carrier, Carrier-Mobility, Wholesale and Residential customers.

    This role works cross-functionally with customers, internal resources, equipment vendors, carriers, and field operations to resolve issues in production network and telecommunications systems. Participates under general supervision.

    1. Operate and support a 24x7 Network Operations Center; shift work and off-peak coverage may be required.

    Essential Duties And Responsibilities:


    • Investigate & diagnose trouble calls for service affecting issues across multiple platforms (DSL,T1,CARRIER ETHERNET AND INTERNET SERVICES).


    * This salary range is an estimation made by beBee
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