Data & Quality Improvement Coordinator - Saint Louis - JEWISH FAMILY SERVICES OF ST LOUIS

    JEWISH FAMILY SERVICES OF ST LOUIS
    JEWISH FAMILY SERVICES OF ST LOUIS Saint Louis

    1 day ago

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    Full time
    Description

    Job Title: Data and Quality Assurance Coordinator

    Summary:

    The Data and Quality Assurance Coordinator plays a critical role in ensuring that performance management and quality improvement initiatives are developed and managed using a data-driven focus, aligned with the organization's strategic plan.

    Key Responsibilities:

    • Develops and executes statistical reports to submit performance management data to major funders, utilizing data to inform JFS' PQI report and annual reports.
    • Assists in designing performance and quality training for performance management and quality improvement capacity building across four major program contracts.
    • Analyzes, monitors, and reports on the status of performance and quality improvement efforts and results on an ongoing basis.
    • Creates and runs custom reports in response to requests from funders, the community, or internal performance management needs from JFS staff.
    • Participates actively in the Performance and Quality Improvement (PQI) Committee.
    • Supports managers in developing, implementing, and applying evaluation measures for all programs and client outputs and outcomes, assisting with tabulation of results and communication to leadership, as well as development of recommendations and improvement plans.
    • Provides overall administration of the ETO database, including system operation and maintenance, reporting, monitoring, evaluation, enhancement, and staff training.
    • Serves as a Certified Site Administrator for ETO and participates in ETO User Group Meetings.
    • Creates and maintains reports that facilitate compliance with Children's Service Funds (CSF) contract requirements, coordinates CSF requests for quality data, and represents JFS at CSF meetings regarding performance management.
    • Assists in creating and maintaining a reporting system that tracks productivity for relevant staff.
    • Facilitates and maintains compliance with program contacts.
    • Cordinates JFS compliance with COA.
    • Supervises clerical support staff, as appropriate.

    Additional Responsibilities:

    • May assist in planning staff training and in-service trainings.
    • Demonstrates teamwork in delivery of care management services.
    • Performs other duties as required or assigned.
    • Complies with all company policies and standards.

    Qualifications:

    To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and abilities required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education:

    Bachelor's Degree in social work or related field.

    Work Experience:

    Minimum of 3-5 years of experience in project management and 5 years of supervisory experience.

    Knowledge, Skills and Abilities:

    • Demonstrated analytical, problem-solving, conflict resolution, and system thinking skills.
    • Demonstrated ability to organize and prioritize workload using project management skills.
    • Knowledge of JFS services, best practice standards, evidence-based treatment methods, and outcome measurement.
    • Advanced verbal and written communication skills.
    • Ability to use standard office equipment, computers, and related software applications.

    Licenses, Certifications and Professional Affiliations:

    N/A

    Competencies:

    • Project Management: Sets clear objectives and measurements, defines a clear path to achieve objectives, and involves others as needed.
    • Setting Goals and Expectations: Understands JFS' objectives and strategies, clearly communicates performance expectations, and monitors progress towards meeting objectives.
    • Functional Knowledge and Skills: Has the knowledge and skills necessary to perform at a high level in the job function and continuously seeks to increase knowledge and skills as appropriate.

    Supervisory Responsibilities:

    Administrative Assistants

    Work Environment:

    This position is typically performed in an inside office environment.

    Physical Demands:

    Prolonged periods of sitting at a desk and working on a computer are required. Must be able to lift up to 15 pounds.

    Travel:

    Travel within the community may be required.

    Other:

    Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

    JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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