- Actively participates in store walkthroughs with Store Manager and district leadership to ensure the consistency and quality of service and operational execution.
- Aids in educating and providing feedback to store team on the customer first mentality, operational standards, processes and company programs.
- Reinforces customer service values by coaching FT Supervisors, PT Supervisors and Sales associates.
- Trains and develops team members through the Companys Customer FIRST training model.
- Works with the Store Manager and other members of management to create processes or programs in the store that will drive sales and bottom-line profitability.
- Partners with the Store Manager on analyzing data in order to plan and strategize appropriately.
- Drives results by creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience for both the customer and other employees.
- Spends at least 60% of the shift performing Leader on Duty tasks.
- Communicates regularly with the management team regarding all aspects of sales, payroll deliverables, customer feedback and FT Supervisor, PT Supervisor and Sales Associate performance.
- Ensures service, merchandising, operational standards and Company credit initiatives are met through company-defined practices and processes.
- Manages hiring goals and payroll planning and forecasting against key targets.
- Assists with talent selection, training, coaching, engagement and retention for all store employees.
- Effectively partners and builds productive working relationships with supervisor, peers, FT Supervisors, PT Supervisors and Sales Associates.
- Partners with merchandising leaders to ensure execution of markdowns, signage, and marketing align with merchandise placement.
- Owns the daily schedule of employees and the business which can include Kronos, staff schedules and payroll budgeting.
- Leads overall store earnings by driving top line sales and managing controllable contribution.
- Assists in addressing performance by initiating and administering action plans for FT Supervisors, PT Supervisors and Sales Associates.
- Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
- Must be at least 18 years of age with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
- Must have at least 2 to 3 years of retail experience with prior supervisory or management experience.
- Must demonstrate a strong customer service mentality.
- Must be proficient in coaching and training, sales generation, strategic planning, and customer service.
- Must be capable of conducting training workshops to instruct and achieve company standards.
- Must be able to attract, recruit and retain top talent. Must have the skillset to train and develop brand ambassadors.
- Must have excellent communication, organizational and time management skills.
- Must be able to move around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
- Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month.
-
operations manager,
2 weeks ago
U.S. Marine Corps Jacksonville, United StatesSummary · Marine Corps Community Services (MCCS) is looking for the best and brightest to join our TeamMCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented e ...
-
Laundry Attendant
1 week ago
MCR Hotels Jacksonville, United States· Laundry Attendant · TownePlace Suites Jacksonville, 400 Northwest Drive, Jacksonville, North Carolina, United States of America · Req #6948 · Wednesday, June 5, 2024 · The Laundry Attendant at the TownePlace Suites by Marriott Jacksonville maintains a constant supply of clean ...
-
Medical Aesthetic Nurse Practitioner
1 week ago
Milan Laser Company Jacksonville, NC, United States Full timeAbout Milan Laser Hair Removal · Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients ...
-
Construction Assistant Project Manager
2 weeks ago
RQ Construction Onslow County, United States Full timeConstruction Assistant Project Manager · Camp Lejeune, NC, USA · per year Depends on Experience · Salary · Full Time · Since 1996, RQ Construction, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. We now have a nati ...
-
Plumber
1 week ago
RQ Construction Onslow County, United States Full timePlumber · Camp Lejeune, NC, USA · per hour Prevailing Wage · Hourly · Full Time · Since 1996, RQC, LLC. has been a leading player in commercial and governmental Design-Build economy. We now have a national presence with current projects, spanning coast to coast, including North ...
-
IT Field Support Technician
2 weeks ago
Dunhill Professional Search & Government Solutions Jacksonville, United StatesExciting opportunity Our client is a well-funded IT company that is experiencing rapid growth under new leadership and vision. You will be a key player in supporting their growing client base so there is outstanding potential for advancement and growth opportunities. In this posi ...
-
Sales Associate
1 week ago
Kimbrell's Furniture Jacksonville, United StatesJob Description: · We are looking for motivated, enthusiastic, and hard-working individuals to join our store operations team. Are you an Amazing Customer Service Leader, who wants to grow with one of the oldest family-owned furniture retailers? Then we want to hear from you · P ...
-
Survey Party Chief
4 weeks ago
RQ Construction Onslow County, United States Full timeSurvey Party Chief · Camp Lejeune, NC, USA · per year Exempt · Salary · Full Time · We, at RQ, LLC are looking for Survey Party Chief candidates to join our growing Self-Perform Building Trades Division team located in the Jacksonville/Camp Lejeune, NC area. The essential purpo ...
-
Framing/Drywall Assistant Superintendent
2 weeks ago
RQ Construction Onslow County, United States Full timeFraming/Drywall Assistant Superintendent · Camp Lejeune, NC, USA · per year Exempt · Hourly · Full Time · Since 1996, RQC, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. We now have a national presence with curren ...
-
Budget Analyst
1 day ago
Jacobs Camp Lejeune, United StatesYour Impact: · Challenging Today. Reinventing Tomorrow. · We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships. · ...
-
SITEC-AV/VTC Technician
6 days ago
Peraton Camp Lejeune, United States Full timeResponsibilities · Peraton is seeking an AV/VTC Technicianto support the Special Operation Command Information Technology Enterprise Contract (SITEC) · This position is onsite in Fort Liberty, North Carolina. · The purpose of the Special Operations Forces Information Technology ...
-
Data Analyst, Level II #24083
4 days ago
Aeyon Camp Lejeune, United StatesAeyon seeks a highly skilled, experienced Level II Data Analyst to ensure financial integrity, compliance, and operational effectiveness through rigorous financial management, audit response, internal controls evaluation, and policy development. This requirement will support the ...
-
Senior Business Intelligence Analyst
2 days ago
iQuasar LLC Camp Lejeune, United StatesWe are seeking to fill the Sr. Business Intelligence Analyst for our client in Camp Lejeune, NC. · Job Responsibilities: · Develop new enterprise business intelligence (BI) service offerings, content creation, and value propositions to support and improve Government business proc ...
-
Watch Officer
3 weeks ago
Apex Systems Camp Lejeune, United StatesApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please email an updated resume to Jordan at if interested and qualified. · *Please note that only qualified candidates will be contacted. * · Positio ...
-
Construction Assistant Superintendent
2 weeks ago
RQ Construction Camp Lejeune, United StatesSince 1996, RQC, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. Headquartered in beautiful Carlsbad, CA, we are a full-service Design-Build company. We offer management of projects throughout the United States, wit ...
-
Operations Team Lead
5 days ago
Belk, Inc. Jacksonville, United States Full timeThe Operations Team Lead is responsible for the execution of all back of house functions in the store; including leading the operational process, unloading trailers, processing new receipts, price changes, merchandise return management, and housekeep Operations, Team Lead, Lead, ...
-
Construction Site Safety Manager/Trainer
2 weeks ago
RQ Construction Camp Lejeune, United StatesSince 1996, RQC, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. Headquartered in beautiful Carlsbad, CA, we are a full-service Design-Build company. We offer management of projects throughout the United States, wit ...
-
General Manager
5 days ago
Wendy's Jacksonville, United StatesWhy Wendy's · We are currently hiring General Managers who hold our same high standards of quality, food safety and providing a great customer service experience. Would manage and ensure achievement of restaurant objectives in the operations of the restaurant, including the execu ...
-
Environmental Services EVS Supervisor
1 week ago
Aramark Jacksonville, United StatesJob Description · The Environmental Services EVS Supervisor is responsible for developing and implementing facility solutions. This role will lead the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. · Job Responsibili ...
-
General Manager
1 week ago
Papa John's Jacksonville, United StatesAre you ready to lead a dynamic team in one of the fastest-growing franchise markets? We're seeking our Next Generation of General Managers to oversee our Papa John's operations. We have locations across the state of North Carolina and are expanding Don't miss out on this excitin ...
Assistant Store Manager, Operations - Jacksonville, United States - Forever 21
Description
Overview:
The Assistant Manager Operations reports to and supports the Store Manager in ensuring the store team delivers top quality customer service and creates an excellent customer experience. The Assistant Store Manager Operations will help manage Sales Associates, FT Store Supervisors and PT Store Supervisors in maintaining and driving sales, customer satisfaction, the stores facilities, loss prevention audits, service, staffing goals, payroll planning, safety, administrative work, company programs, and inventory control so that work is actualized in accordance with company-defined practices and processes. Alongside the Store Manager, the Assistant Store Manager Operations must be a role model for the company, the customer first mentality and the workplace culture.
Responsibilities:SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (Protected Characteristics).
