- Provide guests and team members with professional, efficient, courteous and genuine hospitality.
- Enthusiastically greets guests, promptly and properly checks them in; advising the guest on hotel amenities.
- Anticipates guest's needs and offers services prior to the guest asking.
- Properly prepares the night audit package following the property specific best practices and Brand Standards.
- Possesses strong computer skills and adaptability to learning new systems.
- Manages guest's concerns appropriately and resolves issues to the guest's satisfaction keeping business objectives in mind.
- Maintains an organized work area and ensures follow up is done as needed with both the guest and team member until issues are resolved
- As the primary guest contact, show patience and a willingness to help and support the guests with their requests.
- Be aware of the Guest Service Scores and understand role ensuring guest satisfaction.
- Attends all mandatory meetings and timely completes all required training.
- Previous Front Desk experience
- High school diploma or equivalent
- Experience in customer service
- Strong problem solving and conflict resolution skills
- Willingness to work overnight shifts and independently to accomplish tasks
- Strong written and communication skills, additional language a plus
- Opportunity to grow your career and develop thru structured development programs
- Competitive Medical, Dental and Vision benefits
- Wellness and Commuter Stipend
- Vacation PTO Plan and Paid Sick Days
- 7 Paid Holidays
- Free nights at our hotels
- Monthly fun and recognition
- Daily Pay (RAIN)
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Night Auditor
1 week ago
Davidson Hospitality Group Snowmass Village, United StatesPerform front desk duties such as guest check-ins and check-outs during the night shift. Process guest payments and maintain accurate records. Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies. Assist guests Night Auditor, Auditor, Audit, ...
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Night Auditor
6 days ago
Aimbridge Hospitality Glenwood Springs, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...
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Night Auditor
1 week ago
Aimbridge Hospitality Glenwood Springs, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...
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Night Auditor
1 week ago
Aspen Skiing Company, L.L.C. Aspen, United StatesCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surrou ...
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Night Auditor
1 week ago
Aspen Skiing Company, L.L.C. Aspen, United StatesCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surrou ...
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Night Auditor
5 days ago
Aimbridge Hospitality Glenwood Springs, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
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Night Auditor
10 hours ago
Aimbridge Hospitality Glenwood Springs, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
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Night Auditor
4 days ago
Aimbridge Hospitality Glenwood Springs, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
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Night Auditor
4 days ago
Marriott International, Inc Aspen Gerbaz, United StatesJob Number · Job Category Finance & Accounting · Location W Aspen, 550 South Spring Street, Aspen, Colorado, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Check figures, postings, and docu ...
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Night Auditor
6 days ago
Marriott Aspen, United States**Job Number** · **Job Category** Finance & Accounting · **Location** W Aspen, 550 South Spring Street, Aspen, Colorado, United States · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · **POSITION SUMMARY** · Check figures ...
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Night Auditor
1 week ago
Marriott International Aspen, United StatesJob Number · Job Category Finance & Accounting · Location W Aspen, 550 South Spring Street, Aspen, Colorado, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Check figures, postings, and docu ...
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Night Auditor
10 hours ago
Marriott International Inc Aspen, United StatesJob Description · POSITION SUMMARY · Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organiz ...
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Night Auditor
2 weeks ago
Marriott Aspen, United StatesMarriott Hotels - 550 South Spring Street [Front Desk Agent / Team Member] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. The ...
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Night Auditor
1 week ago
Marriott Aspen, United StatesJob Number · Job Category Finance & Accounting · Location W Aspen, 550 South Spring Street, Aspen, Colorado, United States · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Check figures, postings, and documents for ac ...
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Night Auditor
1 week ago
Marriott International Inc Aspen, United StatesJob Number · Job Category Finance & Accounting · Location W Aspen, 550 South Spring Street, Aspen, Colorado, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Check figures, postings, an ...
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Night Auditor
2 weeks ago
Marriott International Inc Aspen, United StatesJob Number · Job Category Finance & Accounting · Location W Aspen, 550 South Spring Street, Aspen, Colorado, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Check figures, postings, an ...
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Night Auditor
2 days ago
Marriott Aspen, United StatesJob Number · Job Category Finance & Accounting · Location W Aspen, 550 South Spring Street, Aspen, Colorado, United States · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Check figures, postings, and documents for ac ...
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Night Auditor
1 week ago
W Hotels Aspen, United States Full timePOSITION SUMMARY · Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and main ...
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On Call Night Auditor
2 days ago
Aspen Skiing Company Aspen, United StatesCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surro ...
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On Call Night Auditor
5 days ago
Limelight Hotels Aspen, United StatesJob Description · Job DescriptionCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel ...
Hoffmann Hotel Night Auditor - Basalt, United States - Five Senses Hospitality Associates
Description
Night Auditor30 Hours/Week
9am to 7am
Hoffmann Hotel, Tapestry Collection from Hilton
Basalt, CO
The 5 Senses Culture:
At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality.
It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success.
We are an experienced team doing hospitality a new way.Getting the Job Done:
Experience for Success:
The Good Stuff:
5 Senses Hospitality Management provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to the federal law requirements 5 Senses Management complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the company has facilities.
This policy applies to all terms and conditions of employment.5 Senses Hospitality Management expressively prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.
Improper interference with the ability of a 5 Senses team member to perform their job duties may result in discipline up to and including termination.
