Pool Concierge - Vero Beach, United States - Benchmark Costa d' Este Beach Resort & Spa

Description

Come be a part of something biggerBenchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.

Here are just some of the great benefits we offer:

Full Time employees have access to Medical and Dental insurance to fit your needsBenchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)401K match (Let us help you build your financial future)Companywide Hotel Room Discounts (Who doesn't love to get away)Paid Time OffEmployee Assistance Program (We are here to support you)Employee family events (bring the kids)Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a fewMany more, please inquire for more detailsWelcome resort guests to the Pool area.

Assist with directing them to correct outlet. Primarily focus on main entrance, greet each and every person. Ensure all guests are resort while providing pool services.

What you will have an opportunity to do:

Job Description Summary:
Customer service experience preferable. Ability to work holidays and weekends. Able to work outdoors in the sun.


Job Description:

About This JobDo you want to "Be The Difference"? Make an impact and be part of the winning team at Costa d'Este Beach Resort & Spa Great opportunity for a pool concierge that is looking for a career with growth potentialThe Ideal Candidate for this PositionAn outgoing individual that is looking to grow with a fun, progressive company.

This person is committed in providing the highest levels of service.
What You Will Be DoingYou will be constantlyinteractingwithall guests in the pool deck.

You must remain visible at all times to the guest at your Pool Concierge station or when making your rounds.

You will be in charge of one aspect of the hotel's pool towel program as you distribute the pool towels to each registered guest.

You will be working togetherwith the food and beverage team (i.e. servers andbartenders)whenguest request items such as drinks or food.

You will make rounds around the pool deck offering hotel amenities such as frozen grapes, cool aroma infused cloths, magazines.

In your down time, you need to assist your co-workers by organizing your amenities (i.e. grapes, towels) and make rounds to ensure the deck is clean."Be the difference" with all guest and employees and do more than just "the norm".Setting up and cleaning after fitness programs.
Who You Will Be Working WithThePool Concierge will be the newest addition to theteam. They will be working with other pool concierge, servers,and bartenders. Thepoolconciergerespondsto theSpa Director.


Job Requirements:
At least one year of experience in a customer service position that deals directly with the public. Hospitality experience is a plus.
Able to handle difficult conversations with guest with the highest levels of service.
Flexible schedule which includes working on weekends and holidays is a must.
Excellent communication skills.
Ability to work in a team environment.
Pleasant and helpful personality.
Ability to multi-task and work outdoorsin Florida weather conditions is a must.
Ability to address locals and non-resort guests to not utilize the pool chairs or pool and hot tub. High School degree or equivalent preferred but not required.

BenefitsFree mealsCompany match paid 401(k)Company hotel travel discountsAn Equal Opportunity EmployerEOE/AAWhat are we looking for?Someone with a experience in a guest service roleSomeone with an engaging and energetic personalitySomeone with the ability to work on feet for an extended periodSomeone with the ability to communicate effectivelySomeone who can lift, carry and position loads of at least 25lbs.

Someone with the availability to work varied shifts to include, nights, weekends and holidaysBenchmark Hospitality is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.