Head of Legal Managed Services - New York - Eversheds Sutherland

    Eversheds Sutherland
    Eversheds Sutherland New York

    12 hours ago

    Description

    We have an exciting opportunity for a Head of Legal Managed Services (Konexo US) at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

    Check below to see if you have what is needed for this opportunity, and if so, make an application asap.

    The Head of Legal Managed Services is responsible for the strategy, growth, and delivery of Konexo's legal managed services offerings. This leader will own the end-to-end lifecycle of managed services engagements, from solution design and pricing through delivery, optimization, and expansion, working closely with clients, internal stakeholders, global colleagues, sales teams, and delivery leaders.

    This role requires a strong combination of commercial judgment, operational leadership, and client-facing experience.

    Responsibilities and Duties:

    • Lead the development and growth of Konexo's legal managed services portfolio, including recurring and large-scale legal delivery programs.
    • Design scalable service offerings with clear scope, pricing models, and delivery frameworks.
    • Oversee delivery of managed services engagements, ensuring quality, efficiency, and client satisfaction.
    • Serve as an executive sponsor for key clients and build and maintain senior-level relationships.
    • Partner with sales, finance, and leadership to support revenue growth, margin management, and forecasting.
    • Embed technology, automation, and AI into managed services delivery in collaboration with Konexo's innovation teams.
    • Build and lead a high-performing, multidisciplinary team across legal delivery, project management, and operations.
    • Collaborate with other US and Global Konexo team members and Eversheds Sutherland colleagues to bring the best of Konexo to clients.
    • Represent Konexo in the market and at industry events and client forums, sharing insights, helping to build brand awareness and deepen relationships.

    Knowledge, Skills and Abilities:

    • Bachelor's degree required.
    • Advanced degree is a plus: J.D. or M.B.A. (bar admission not required for this role)
    • 12+ years in legal services, ALSPs, consulting, or other professional services
    • Experience in an ALSP, Big 4 legal services, or law-firm-affiliated managed services environment.
    • Experience leading managed services or recurring service delivery programs.
    • Strong background working with corporate legal departments.
    • Experience managing teams and senior‑level client relationships.
    • Familiarity with technology‑enabled legal delivery (automation, AI, workflow tools).
    • Prior financial oversight or P&L responsibility preferred.
    • Strong leadership and team‑building skills.
    • Clear, confident communication with senior stakeholders.
    • Ability to design and manage service delivery processes.
    • Comfortable with data, technology, and efficiency improvements.
    • Strong client‑relationship and problem‑solving skills.
    • Ability to manage multiple priorities in a fast‑moving environment.

    This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $195,000 - $285,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities

    Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. xhmxlyz Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.


  • Work in company

    Service Manager

    Only for registered members

    The Service Manager will provide support and leadership to the branch · and to individual service technicians by providing coaching · and training on commercial food equipment procedures · and techniques as well as customer facing skillsets. · The Service Manager will also be r ...

    New York $82,560 - $123,840 (USD)

    3 weeks ago

  • Work in company

    Managed Services

    Only for registered members

    Industry/Sector · Not ApplicableSpecialism · Managed ServicesManagement Level · ManagerJob Description & Summary · At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations ...

    New York $99,000 - $297,000 (USD) Full time

    24 minutes ago

  • Work in company

    Service Manager

    Only for registered members

    The Restaurant Service Manager is responsible for the overall leadership and execution of front-of-house service operations for both the Members Club and the public restaurant located within the historic Margaret Louisa House. This role is accountable for maintaining exceptional ...

    New York

    1 month ago

  • Work in company

    Service Manager

    Only for registered members

    +This is a full-time role based in the New York City Metropolitan Area for a Service Manager. · ++The Service Manager will lead and oversee daily operations of the service team. · Managing service schedules, supervising service technicians, maintaining quality control standards, ...

    New York

    1 month ago

  • Work in company

    Managed Services

    Only for registered members

    We are seeking a Business · Development Representative (BDR) to join our team remotely or in our New York office. · JOB RESPONSIBILITIES FOR BUSINESS DEVELOPMENT REPRESENTATIVEIdentify and qualify new business opportunities for Acquis' Managed Services practice... · ...

    New York $60,000 - $75,000 (USD) Full time

    1 month ago

  • Work in company

    Managed Services

    Only for registered members

    Industry/Sector · Not ApplicableSpecialism · Managed ServicesManagement Level · Senior ManagerJob Description & Summary · At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organi ...

    New York $119,000 - $299,930 (USD) Full time

    22 hours ago

  • Work in company

    Manager, Service

    Only for registered members

    The Manager, Service role integrates commercial and service leadership responsibilities ensuring the team delivers excellent client service while overseeing client engagements managing people development and tracking commercial performance. · We are looking for someone who has a ...

    New York $84,330 - $105,000 (USD) Full time

    2 weeks ago

  • Work in company

    Manager, Service

    Only for registered members

    The Manager, Service role integrates commercial and service leadership responsibilities to deliver excellent client service while overseeing client engagements and managing people development. · We are looking for someone with a strong background in client service and coaching wh ...

    New York $85,000 - $105,000 (USD) Full time

    1 month ago

  • Work in company

    Manager, Service

    Only for registered members

    Reporting to the Director of Service, the Service Manager will lead and direct the performance of field service operations for all maintenance, contractual service and repairs. · Elevator systems · ...

    New York

    1 month ago

  • Work in company

    Manager, Service

    Only for registered members

    The Manager, Service role is a crucial leadership position in the Public Markets segment at GLG. · ...

    New York, NY $70,000 - $130,000 (USD) per year

    2 weeks ago

  • Work in company

    Services Manager

    Only for registered members

    We're Celonis the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms.Care to join us? · The Role: · As Consulting Manager you will lead guide and develop a team of 5-10 Consultants and Project Managers. · ...

    New York $158,000 - $186,000 (USD)

    3 weeks ago

  • Work in company

    Service Manager

    Only for registered members

    Reporting to the District or Branch Manager, the Service Manager will provide support and leadership to the branch and to individual service technicians by providing coaching and training on commercial food equipment procedures techniques as well as customer facing skillsets. · T ...

    New York $82,560 - $123,840 (USD)

    1 month ago

  • Work in company

    Service Manager

    Only for registered members

    We're seeking a Service Manager to join our operations team at our 237 Park Avenue location. · We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, · ...

    New York, NY

    1 month ago

  • Work in company

    Service Manager

    Only for registered members

    We are seeking a Service Manager to oversee the maintenance and upkeep of our residential properties. The successful candidate will have experience in the field and be able to lead a team effectively. · Maintenance Mastery: From HVAC systems to plumbing upkeep, you'll inspect and ...

    New York $115,000 - $125,000 (USD)

    1 month ago

  • Work in company

    Services Manager

    Only for registered members

    We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. · As Consulting Manager, you will lead a team of Consultants and Project Managers driving successful deployments of the Celonis technology across customers in va ...

    New York City Metropolitan Area

    3 weeks ago

  • Work in company

    IT Service Manager

    Only for registered members

    · Description · The Team and Your Role · The Executive Service Team is dedicated to delivering the highest level of technology support to the firm's most senior managers. Our global team works closely together to optimize the firms technology for each senior manager and provides ...

    New York, NY $70,000 - $125,000 (USD) per year

    1 week ago

  • Work in company

    Service Manager

    Only for registered members

    · Position Title:  Service Manager - tán by Chef Richard Sandoval · Reports to:  General Manager  · Date:   May 2023  · Classification:    · Summary   · Supervise and oversee all activities concerning BOH, F&B operations and personnel for Restaurant. Responsible for ensuring an ...

    New York City, NY $65,000 - $115,000 (USD) per year

    5 days ago

  • Work in company

    Manager, Service

    Only for registered members

    The Manager, Service role is a crucial leadership position in the Public Markets segment at GLG. This role integrates commercial and service leadership responsibilities, ensuring the team delivers excellent client service while overseeing client engagements, managing people devel ...

    New York $100,000 - $120,000 (USD) per year

    3 days ago

  • Work in company

    Managed Services

    Only for registered members

    We are seeking experienced individuals who will bring insight · passion and intellect to the lasting relationships we establish with our clients. · ...

    New York

    1 month ago

  • Work in company

    Service Manager

    Only for registered members

    STARR Restaurants and James Beard Award–winning Chef Mark Ladner have reimagined Babbo — a storied Italian institution that helped define New York's dining landscape. Building on his celebrated work at Lupa and Del Posto — where he earned two Michelin stars and a four-star New Yo ...

    New York, NY

    1 month ago

  • Work in company

    Managed Services

    Only for registered members

    · COMPANY SUMMARY · Acquis Consulting Group is a world class management consulting firm best known for helping ambitious organizations design strategies and putting those strategies to work. With our 'Think + Do' approach, we design innovative solutions leveraging strategy, impl ...

    New York, New York, United States $70,000 - $130,000 (USD) per year

    4 days ago

Jobs
>
New York City