- Clean and tidy all areas to the standard of cleanliness within time limits
- Deliver excellent customer service
- Create daily job lists and record all serviced rooms
- Maintain equipment in good condition
- Report on any shortages, damages, or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Check stocking levels of all consumables
- Comply with health and safety regulations and act in line with company policies and licensing laws
- Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive
- Maintain common spaces including the hotel lobby, corridors, and public restrooms
- Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed
- Answer general questions from guests
- Document rooms cleaned, and report lost and found items and any damage or repairs needed
- Proven working experience in relevant field
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Knowledge of the English language
- Must have graduated high school or received an equivalent certification
- Good understanding of cleaning techniques and products
- 1+ years as a professional housekeeper or similar position
- Impeccable work ethic and excellent organizational, time management, and communication skills
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Housekeeper - Rapid City, United States - The Rushmore Hotel
Description
Do you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us.
You'll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you'll also restock supplies and make sure restrooms and common areas are clean and orderly.
Job seekers should be personable, organized, and enjoy working on a team.Responsibilities
Qualifications