Jobs
>
Duluth

    technical service analyst - Duluth, United States - GravoTech

    GravoTech
    GravoTech Duluth, United States

    2 weeks ago

    Default job background
    Description

    The Techncial Service Analyst support to retail, industrial and institutional customer with regard to software and troubleshooting of Gravotech marking machines.

    The right candidate will be able to prioritize multiple tasks with time sensitive deadlines. This person will need to be organized and can keep track of multiple customer issues. The candidate needs to work closely with customers and members of the sales team to address customer concerns during the startup process as well as provide high level customer support for key accounts after installation is complete. This person should have strong communicative skills and must be able to write complex service reports in technical terms. All reporting must be timely and detailed. The candidate must be able to travel at a moment's notice to anywhere in the US.

    Requirements

    • Three+ years related experience and/or training, or equivalent combination of education and experience.
    • Mechanical and electronic repair background required.
    • Experience with working in a medium volume call center.
    • Customer service background required.
    • Answers incoming ACD calls for GVT products.
    • Assists customers with questions regarding configuration.
    • Assists customers with questions regarding operation.
    • Assists customers with questions regarding software.
    • Assists customers with questions regarding applications.
    • Determines if parts are required.
    • Place part orders.
    • Request dispatches of Field Technicians.
    • Enter detailed information in JDE.
    • Work with customers via chat software.
    • Reply to each customer e-mail request .
    For On-site Repairs
    • Schedule time and date with the customer.
    • Arrange travel either by car or air depending on distance.
    • Analyze the customer equipment on-site.
    • Perform adjustments if required.
    • Order and replace parts if required.
    • Generate an on-site report with details of what was found and what repairs were done.
    • Make recommendations on the report of how to improve operation and to note any problems with the customer's environment and/or application.
    • Generate the paperwork to ensure proper billing of the customer.


  • Sunrise Systems Duluth, United States

    Job Title: Commercial Services Analyst · Job ID: (phone number removed) · Location: Duluth, GA · Duration: 12 Months contract on W2 · Required skill set: · Proven analytical skills, sales process knowledge, attention to detail, proficient in (url removed) and dashboard reporting, ...


  • Pyramid Consulting Duluth, United States

    Immediate need for a talented Commercial Services Analyst. This is a 12+ Months Contract opportunity with long-term potential and is located in Johns Creek, GA (Remote). Please review the job description below and contact me ASAP if you are interested. · Job ID:(phone number remo ...


  • Pyramid Consulting Duluth, United States

    Immediate need for a talented Commercial Services Analyst. This is a 12+ Months Contract opportunity with long-term potential and is located in Johns Creek, GA (Remote). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $2 ...


  • Sunrise Systems Duluth, United States

    Job Title: Commercial Services Analyst · Job ID: · Location: Duluth, GA · Duration: 12 Months contract on W2 · Required skill set: · Proven analytical skills, sales process knowledge, attention to detail, proficient in and dashboard reporting, extensive excel user, strong comm ...


  • State of Pennsylvania Dauphin, United States

    Salary: $56, $86,514.00 Annually · Location : Dauphin County, PA · Job Type: Civil Service Permanent Full-Time · Job Number: CS · Department: Department of Human Services · Division: HS Div Prgms · Opening Date: 05/29/2024 · Closing Date: 6/12/2024 11:59 PM Eastern · Job ...


  • State of Pennsylvania Dauphin, United States

    Salary: $56, $86,514.00 Annually · Location : Dauphin County, PA · Job Type: Civil Service Permanent Full-Time · Job Number: CS · Department: Department of Human Services · Division: HS Div Regltry Prgm Dvpt · Opening Date: 05/03/2024 · Closing Date: 5/16/2024 11:59 PM Eas ...


  • Supplemental Health Care Duluth, MN, United States

    Supplemental Health Care is seeking a travel Surgical Technologist for a travel job in Duluth, Minnesota. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel ...


  • Accend Services Duluth, United States

    Overview · We are seeking a Board Certified Behavior Analyst (BCBA) to join our growing and passionate team of mental health providers. The behavior analyst is responsible for developing and directing behavior management plans/interventions for children with Autism Spectrum disor ...


  • FlexCare Medical Staffing Duluth, United States

    FlexCare Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Duluth, MN. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $ / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB DETAILS. · Lic ...


  • FlexCare Imaging Duluth, MN, United States Temporary

    FlexCare Imaging is seeking a travel Nuclear Medicine Technologist for a travel job in Duluth, Minnesota. · Job Description & Requirements · Specialty: Nuclear Medicine Technologist · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 40 ...


  • FlexCare Medical Staffing Duluth, United States

    FlexCare Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Duluth, MN. Shift: 3x12 hr days Start Date: 06/10/2024 Duration: 13 weeks Pay: $ / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB DETAILS. ...


  • FlexCare Surgery Duluth, MN, United States

    FlexCare Surgery is seeking a travel Surgical Technologist for a travel job in Duluth, Minnesota. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Start Date: 06/03/2024 · Duration: 13 weeks · 40 hours per week · Shift ...


  • FlexCare Medical Staffing Duluth, United States

    FlexCare Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Duluth, MN. Shift: 3x12 hr days Start Date: 05/15/2024 Duration: 13 weeks Pay: $ / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB DETAILS. ...


  • FlexCare Imaging Duluth, United States

    FlexCare Imaging is seeking a travel Nuclear Medicine Technologist for a travel job in Duluth, Minnesota. · Job Description & Requirements · Specialty: Nuclear Medicine Technologist · Discipline: Allied Health Professional · Start Date: 06/03/2024 · Duration: 13 weeks · 40 hours ...


  • FlexCare Medical Staffing Duluth, United States

    FlexCare Medical Staffing is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Duluth, MN. Shift: 3x12 hr days Start Date: 06/10/2024 Duration: 13 weeks Pay: $2368.4 / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB DETAILS. ...


  • FlexCare Medical Staffing Duluth, United States

    FlexCare Medical Staffing is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Duluth, MN. Shift: 3x12 hr flex Start Date: 05/20/2024 Duration: 13 weeks Pay: $ / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB DETAILS. · Lic ...


  • Asbury Automotive Duluth, United States

    About Asbury · Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and our commitment to our ...


  • Neptune Technology Group Duluth, United States

    The Principal Market Research Analyst is responsible to perform marketing research and analysis of existing and potential markets for Neptune's products and services. Objectives: Collect and analyze data through research studies and other data collec Research Analyst, Research, P ...


  • AGCO Duluth, United States

    Date: Mar 27, 2024 Location: Duluth, GA, US #job- { display: inline; } Workplace Type: Hybrid/ Remote Executive Compensation Senior Analyst Location: Duluth, Georgia (hybrid) Do you want to help solve the world's most pres Compensation, Executive, Analyst, Equity, Senior Analyst, ...

  • Supplemental Health Care

    Travel Social Work

    2 weeks ago


    Supplemental Health Care Duluth, United States

    Supplemental Health Care is seeking a Social Work Social Worker for a travel job in Duluth, Georgia. · Job Description & Requirements · Specialty: Social Worker · Discipline: Social Work · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supple ...