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San Mateo2 weeks ago
Temporary - Veterinarian (Part-Time) - San Francisco - Lap of Love
Description
Join Lap of Love as a Call Center Representative and Love What You Do
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team.
FULLY REMOTE
and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services.
As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity.
Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
~ Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
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Temporary - Veterinarian (Part-Time)
Part time Lap of Love- Oakland
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Temporary - Veterinarian (Part-Time)
Part time Lap of Love- Novato
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Temporary - Veterinarian (Part-Time)
Part time Lap of Love- San Rafael
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Veterinary Assistant PT
Only for registered members San Francisco
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Nursing-Registered (Maternal/Newborn) Instructor, (Full-Time, Tenure-Track) - AMENDED & EXTENDED
Full time Only for registered members San Francisco
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Nursing-Registered (Maternal/Newborn) Instructor, (Full-Time, Tenure-Track) - AMENDED & EXTENDED
Full time Only for registered members San Francisco
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Client Service Coordinator PT
Only for registered members San Francisco
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Veterinary Assistant
Only for registered members Colma
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Veterinary Assistant
Only for registered members Colma
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Client Service Coordinator
Only for registered members Colma
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Client Service Coordinator
Only for registered members Colma
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Veterinary Technician
Part time Only for registered members Oakland
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Research Technician II
Only for registered members South San Francisco
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Veterinarian
Banfield- Alameda
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Research Technician II
Only for registered members South San Francisco, CA
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Medical Director
Only for registered members Berkeley
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Veterinary Assistant - 005144
Only for registered members Albany, CA
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Medical Director
Only for registered members Berkeley, CA
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Area Chief of Staff
Banfield- El Cerrito
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Seasonal Kitten Nursery Program Assistant
Only for registered members San Mateo