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    Sales Coordinator - Sherwood, OR, United States - Resolute Road Hospitality

    Resolute Road Hospitality
    Resolute Road Hospitality Sherwood, OR, United States

    3 weeks ago

    Default job background
    Sales
    Description
    :


    The Hampton Inn & Suites located in Sherwood, Oregon is looking to add to our hospitality family We're in the heart of Oregon wine country and the Tualatin River National Wildlife Refuge is just two miles from our door.

    Come join a wonderful group of people, and a great brand of hotels to start your career


    SUMMARY


    Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family Whether your goals are short or long-term, we have limitless opportunities for growth within our company.

    Our leadership team is here to help you realize your full potential and feel supported every step of the way.

    Join us on the road ahead.


    BENEFITS
    Travel Perks (Affordable travel for YOU)

    Optional Daily Pay (Faster Pay)

    Flexible Schedules (Work around YOUR needs)

    Health/Life Insurance (Peace of mind)

    401k (Long-term planning)

    Paid Time Off (You earned it)

    Dental/Vision

    Employee Assistance Program

    Referral Program


    OVERVIEW


    Assists in overseeing the sales operations of the hotel with the goal of maximizing REVPAR and overall revenues for the property and its ownership.

    Plans and executes sales strategies to achieve overall property goals for both rate and occupancy.


    ESSENTIAL FUNCTIONS
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral
    Develop/maintain knowledge of market trends, competition and customers
    Attend trade shows, community events and industry meetings
    Prepare correspondence to customers, internal booking reports and file maintenance
    Finalize all books/contracts in a timely manner servicing guests through the process
    Participate in revenue management call, pre-convention meetings, training and other sales-related meetings
    Assist with hotel budget planning, sales and revenue forecasting and actively participates in the hotel's revenue management process
    Pursue new clients through creative/innovative sales techniques
    Qualify clients, develop proposals, and prepare contracts
    Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments
    Initiate and implement sales promotional programs with travel partners
    Anticipate guests' needs, respond promptly, and acknowledge all guests
    Work with other departments within the hotel to provide quality service to customers
    Train front desk staff and other applicable staff members on sales call process
    Conduct on-site tours, when needed
    Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel
    Keep abreast of market trends, competitor's activities, and guest/client feedback
    Maintain professional image through appearance and dress
    Other duties as assigned

    KNOWLEDGE, SKILLS, and ABILITIES

    Knowledge of hospitality industry and business management fields
    Proficiently speak, read, write, and comprehend the English language
    Able to read and write to facilitate the communication process
    Able to work independently with minimal supervision and desire to participate as part of a team
    Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred
    Knowledge of sales process, client base, and general market knowledge
    Ability to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations
    Ability to negotiate, convince, sell and influence professionals and hotel guests
    Knowledge of revenue management and successfully forecast business on both short-term and long-term basis
    Develop and maintain rapport with key community contacts to ensure a visible presence in the community
    Able to work in fast paced environment
    Able to prioritize, organize, and manage multiple tasks


    EDUCATION
    High school graduate or GED required.

    Associate degree, bachelor's degree in hotel/restaurant management, business administration, or management or similar degree preferred, or equivalent combination of education and experience.


    EXPERIENCE
    Some sales experience preferred. Two to four years' experience in hospitality industry preferred.


    SUPERVISORY RESPONSIBILITIES
    None.


    LICENSES OR CERTIFICATES
    Valid driver's license and brand training required.

    ENVIRONMENT and PHYSICAL DEMANDS


    The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. May need to sit, stand, or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required.

    Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required.

    Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.

    Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.


    Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.

    Travel in personal vehicle required, usually within 50-mile radius of hotel, occasionally up to 100 miles from hotel. Some travel outside of 100-mile radius for training purposes may be required. Air travel may be required.

    Must be able to lift up to 15 pounds frequently, up to 50 pounds occasionally.

    Must be able to push and pull carts and equipment weighing in excess of 100 pounds in the event of an emergency.


    OTHER
    Sales Coordinator may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.


    Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role.

    If the Sales Coordinator is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.

    Requirements:

    121RRHPDXSH
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