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- Oversight and development of End User Portal solutions
- Defining and deploying End User Portal solutions
- Understanding and interpreting requirements
- Defining and documenting requirements (technical, process, reporting)
- Development of related process documentation
Principal Service Management Consultant - Atlanta, GA, United States - Capgemini
Description
About CapgeminiWith 270,000 people in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: growing human energy through technology for an inclusive and balanced future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to running operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the coordinated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
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Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title: Delivery Architect - End User Portal Lead
Travel: 25% approximately
Job Description:
Job Description:
The End User Portal Lead is experienced in leading in the development and implementation of ServiceNow Information Technology Service Management (ITSM) and End User Portal solutions and: