Front Office Supervisor - Washington, DC

Only for registered members Washington, DC, United States

1 month ago

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Job summary

The Front Office Supervisor directs to the hotel Assistant General Manager, assist by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.

The Guest Services Supervisor monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution. Has complete working knowledge of software system, including all daily transactions and those which are not performed often.
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