Reach Program Manager - Jacksonville, United States - Pace

Description

Starting Salary: $70,000

Position Overview: This position is responsible for providing counseling, case management, group and service learning program services to girls and their families enrolled in the Reach Counseling Program while maintaining supervisory oversight of Reach program staff.

Role and Responsibilities

• Ensure commitment to the Pace mission, vision, values and guiding principles and strategic goals and objectives of Pace Escambia and Pace Center for Girls, Inc.
• Manage and coordinate activities related to Pace's fidelity to the model, mission, culture and vision of the agency.
• Creates partnerships and community resources to identify quality services and assistance that will enhance the program.
• Create communications to both internal and external constituencies.
• Advocates for and represents the Pace program within the community
• Manage existing agency resources to maximize efficiency
• In collaboration with the Executive Director, assess needs and develop goals, strategies and action plans for the center's therapeutic and support and auxiliary services programs
• Ensure compliance with all policy and procedures, safety standards and regulations.
• Assist in the compliance of agency quality improvement standards, licensure mandates and funder compliance measures.
• Conducts regular self-audits to ensure the program is providing quality services and prepared for audits.
• Reviews and implements changes to standards as they occur and trains staff on changes to standards.
• Facilitate meetings and workgroups with program management staff, community stakeholders and contract affiliates.
• Directly supervise therapeutic staff, assist in their professional development and complete annual evaluations.
• Provide therapy services to Reach Program Participants
• Facilitate staff training as planned and assist in supporting staff development plans.
• Demonstrates and educates gender responsive programming.
• Provides therapeutic counseling and crisis intervention to girls (and families) on an as needed basis.
• Guides, facilitates and directs staff in care review to ensure quality case managements, counseling and nsupport services.
• Interacts with outside agencies and the community to enhance understanding of Agency initiatives and priorities and to elicit support.
• Ensure grant and funder contracts are utilized to their fullest capacity as dictated in contacts and memorandums of understanding.
• Assist in the management of center's staff training program to ensure compliance with Pace policy and contracted funders.
• Assist in the development of public relations and reporting materials and disseminate to community stakeholders as needed.
• Create, prepare and maintains reports, and/or documents for assigned projects and services and other assignments directed by the Executive Director.
• Manage and oversee outcome measures and financial reports to ensure DJJ compliance.
• Hires, makes recommendation for hire, trains, supervises and evaluates direct reports
• Assist in training and oversight of assigned interns and volunteers, if warranted.
• Ensure safety initiatives and agency safety program is adhered.
• Serve as a member of the Leadership Team and reports to the Executive Director

Education and/or Experience and Technical Skills:

• Master's Degree from an accredited college or university with a major in Social Work, Mental Health, Psychology, Counseling, and/or Family and Marriage.
• Minimum of three to five years' experience in managing tasks/projects in a program implementation, contract compliance, and execution in strategic planning objects
• Must demonstrate strong leadership capacity with the ability to be action oriented.
• Must present strong organizational skills, critical thinking, and strategic planning and develop continuous quality improvement processes.
• Must be able to identify and resolve problems in a timely manner; gather and analyze information skillfully with the ability to present alternative solutions.
• Strong presentation and writing skills are a must.
• Proficiency in computer skills, database management and office software.
• Current Florida driver's license.

Other Requirements

• Must adhere to Agency Values and Principles.
• Upholds the ethical standards of the Agency and 6B-1.001 Code of Ethics of the Education Profession in Florida.
• Follows policies and procedures of the Agency
• Must work evenings and weekends as required to fulfill workload requirements.
• Must be able to travel by automobile, plane, train, etc.; occasional overnight travel may be required

Preferred

• Licensure
• Experience in managing and supervising staff.
• Minimum 5 year experience providing counseling and therapeutic clinical services in a youth serving program.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)