- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Source: Hospitality Online -
Front Desk Agent
1 week ago
Highgate Hotels Flint, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
-
Front Desk Agent
6 days ago
Highgate Hotels Flint, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
-
Front Desk Agent
1 week ago
Courtyard Flint Flint, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
-
Front Desk Agent
1 week ago
Residence Inn Flint Flint, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisc ...
-
PM Front Desk Agent
1 week ago
Crescent Services Flint, United States Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Guest Services Agent, you would be re ...
-
Front Desk Receptionist
1 day ago
TEKsystems Flint, MI, United StatesWe are seeking a Front Desk Receptionist for an Insurance Company in Flint, MI. Great company, offering stability and good benefits. Yearly bonuses are included as well. · Job Description: · 38.5 hours a week. Monday-Friday · -Sitting at the front desk, answering phones, looking ...
-
Front Desk Receptionist
3 days ago
TEKsystems Flint, United StatesJob Description · Job DescriptionWe are seeking a Front Desk Receptionist for an Insurance Company in Flint, MI. Great company, offering stability and good benefits. Yearly bonuses are included as well. · Job Description: · 38.5 hours a week. Monday-Friday · -Sitting at the front ...
-
Store Manager
1 week ago
Extra Space Storage Burton, United StatesAs a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. · Extra Space Storage is the largest self-storage company in the Uni ...
-
Ultrasound Technologist
6 days ago
Memorial Healthcare Owosso, United StatesJOB SUMMARY The Ultrasound Technologist will perform a variety of complex and specialized tasks utilizing ultrasonic high frequency sound waves to detect abnormalities including masses, abscesses, and stones. Proficient and able to perform independently both Diagnostic Sonography ...
-
Ultrasound Technologist
1 week ago
Memorial Healthcare Owosso, United StatesJOB SUMMARY · The Ultrasound Technologist will perform a variety of complex and specialized tasks utilizing ultrasonic high frequency sound waves to detect abnormalities including masses, abscesses, and stones. Proficient and able to perform independently both Diagnostic Sonogra ...
Front Desk Agent - Flint, United States - Hilton Garden Inn Flint Downtown
Description
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: