- An expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems. Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field.
- Experience in handling and liaising with multiple vendors/Partner/Teams.
- Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory. Knowledge of JAMF, Microsoft SCCM, Microsoft Intune, FileVault Disk Encryption Interact with numerous computer platforms in a multi-layered client server environment.
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to quickly and independently master new technology, then provide support and consultation on usage of new technologies.
- Strong customer service orientation. A strong team player, works effectively under pressure, and ability to multi-task.
- Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.
- Excellent interpersonal communication skills (verbal, written and listening) since he or she will have daily interaction with faculty, administrators, and staff. Exceptional documentation skills.
- Both English and Local Language.
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Elevance Health Indianapolis, United States· Senior Outreach Care Specialist · Location: This is a community, field based position in Indianapolis, IN. · The Senior Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on complex cases and for proactively identify ...
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Cardinal Health Indianapolis, United States**_What a Sr. Specialist, QC Microbiology contributes to Cardinal Health:_** · Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. · Quality Control is responsible for the ...
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Elevance Health Indianapolis, IN, United States· Senior Outreach Care Specialist · Location: Hybrid in Indianapolis, IN · The Senior Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on complex cases and for proactively identifying ways to improve the health of our memb ...
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Senior Inventory Control Specialist
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Senior Specialist - Marion County, United States - HCL Technologies Ltd.
Description
Job Description (Posting).Title :
Desktop Support with Service Now
Location :
Indianapolis (IN)
Rate :
$31/hr
No of Openings : 1
Contract
Job Description:
(2.) To independently resolve tickets within agreed SLA of ticket volume and time
(3.) To adhere to quality standards, regulatory requirements and company policies
(4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
