Member Service Representative I/Teller- Bilingual - South Beloit - Cornerstone Credit Union

    Cornerstone Credit Union
    Cornerstone Credit Union South Beloit

    5 days ago

    Description

    Member Service Representative I/Teller - Bilingual

    We are seeking an enthusiastic individual to join our professional team at Cornerstone Credit Union. Our comprehensive compensation and benefits package includes a generous PTO plan, medical, dental & vision coverage, and eligibility for immediate 401K match.

    Position Purpose:

    Serves as a representative of Cornerstone Credit Union assisting members with their financial needs while maintaining excellent customer service. Maintains thorough knowledge of credit union philosophies and policies.

    • Maintain assigned cash drawer accurately balancing daily transactions including deposits withdrawals transfers loan payments check disbursements general ledger postings dead end checks money orders and general functions ensuring over/short practice maintains proper cash limits following BSA guidelines for CTR SAR follow check negotiation practices using independent judgment to resolve member issues proficient in cross selling CCU services remaining aware regulatory compliance issues deposit accounts greeting signing visitors controlling lobby traffic encoding re-pinning debit cards sorting distributing mail responding inquiries timely friendly manner changing handling coin bags processing mail night drops answering basic questions about the credit union understanding related policy standard procedures MSR department.

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