- Participate in program planning, goal setting, outcomes evaluation and measurement, and continuous quality improvement initiatives with the Director.
- Provide leadership to staff, including supervisors. Manage the operations of assigned program, ensuring adherence to all applicable regulatory and quality assurance standards and state, contract, and organization policy and procedures. Partner with Human Resources in staff attraction and retention efforts, including hiring, onboarding, coaching and counseling and performance management. Ensure delegation of responsibility and accountability.
- Review and approve staff work schedules, use of personal leave time, and business in accordance with policies.
- Ensure an accurate and daily updated list of all cases currently being served by program within the assigned Foster Care office. Audit case records at least quarterly to ensure completeness and compliance with prescribed service and licensing standards.
- Consult with casework and supervisory staff to assist in making replacement decisions.
- Develop and maintain thorough knowledge and understanding of community resources; network with community agencies.
- Develop and maintain effective working relationships with administrators and comparable personnel at other agencies; represent the organization in interagency context and serve on committees as assigned.
- Assist in the maintenance of information and data management systems by providing information and statistical reports as required.
- Participate in the development, implementation and monitoring of the department's annual operating budget within organization fiscal guidelines; ensure adherence to Corporate Financial Policies and procedures.
- Master's Degree in a Human Services related field with one year supervisory experience and three years' experience as a social services worker; Or
- Bachelor's degree in a Human Services related field with two years supervisory experience and four years' experience as a social service worker.
- State of Michigan licensure preferred.
- See education.
- Demonstrated effective leadership and cooperation; ability to work effectively in team relationships.
- Knowledge of advanced social service administration/management, and ability to apply advanced social work techniques with a variety of populations.
- Demonstrated skills in providing direct care child welfare services. Knowledge of, and ability to utilize group dynamics and processes.
- Ability to speak, read and write fluent English.
- Excellent oral and written communication skills with ability to communicate professionally and effectively. Ability to prepare business letters, reports and summaries using prescribed format and conforming to rules of punctuation, grammar, diction and style.
- Ability to set goals and objectives and provide program planning and development activities.
- Ability to advocate for staff and program needs within the organization and inter-organization systems.
- Ability to perform administrative functions, and work within complex organization and social service systems.
- Advanced ability to understand and apply financial information and effect corrective action.
- Ability to effectively utilize computer software including word processing and spreadsheet programs.
- Ability to apply practical and logical thinking to define situations and solve problems involving several variables.
- Ability to maintain a helping role and intervenes appropriately to meet service goals.
- Participate, as required, in a system of 24 hour availability to persons served. Flexible work schedule that may include extended hours.
- Unrestricted valid driver's license with good driving record. Reliable personal transportation suitable for safely transporting persons served; proof of current automobile insurance.
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Program Manager, Foster Care - Kalamazoo, United States - Samaritas -Kalamazoo - S. Westnedge Ave. - C&F/LAS
Description
Job Description
Job DescriptionOverview
At Samaritas, we ask you to join us - to "Be The Rock That Starts The Ripple". A ripple of transformation in the individual lives of the 15,000 people we help each year, and a ripple of positive change throughout our community. Our team is growing at Samaritas We are seeking more Rocks to join our team. We are always looking for additional employees who want to make a big impact and have a lot of fun doing so as part of an enthusiastic, collaborative team. We want you to be our rock
We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.
For a Samaritas video preview please click on our video link:
Responsibilities
Job Summary
Provides primary administration of assigned programs; advises and assists the Director in supervision, personnel management, and program development within the overall program and objectives of the organization.
Duties and Responsibilities
Qualifications
Qualifications
Education, Training, and Licensure/Certification
Experience
Knowledge Skills and Abilities
Additional Work Requirements