ITSM Configuration Manager - Hartford - MassMutual

    MassMutual
    MassMutual Hartford

    22 hours ago

    Description
    The ITSM Configuration Manager role at MassMutual is a critical position that requires expertise in ServiceNow and ITIL framework.

    Job Summary:

    This position involves driving the strategic and operational management of our Configuration Management Database (CMDB), ensuring accurate, reliable, and actionable configuration data to support ITIL processes, improve service delivery, and enable informed decision-making across the organization.

    Key Responsibilities:


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