System Administrator - Richmond, United States - United States Courts

Description

Overview of the Position:
The System Administrator serves as the general network, desktop, and server administrator for the Court.

The primary responsibilities of the job include:
(a) planning for and implementing highly complex information technology projects; (b) troubleshooting complex hardware and software problems; and (c) recommending, planning, and installing new systems, products, and applications.

What We Are Looking For : We are looking for someone who can develop and manage IT initiatives, has excellent interpersonal skills, an outstanding work ethic, unquestioned integrity, is attentive to details, and is committed to excellent customer service.

What We Offer :

The opportunity to work in a department that recognizes the importance of their employees' personal lives as well as their professional ones, great benefits, the opportunity to work collaboratively with a dynamic and devoted team, and to contribute to the overall administration of justice.

This Is Your Opportunity To:
Analyze, isolate, and solve complex system problems
Recommend, install, configure, and provide technical support for complex administrative operations specific to national applications
Administer and troubleshoot servers as well as desktop operating systems and applications
Perform local and remote access support and troubleshooting
Ensure operating systems and systems software components are properly installed, maintained, and supported
Plan, design, and implement group policies
Perform advanced administrative support and troubleshooting of Microsoft Active Directory and DNS
Prepare clear and effective written instructions as well as reports and memoranda for users and IT staff
Perform other duties as assigned or necessary

Schedule :
Flexible

Open Until Filled

– Preference given to applications received by April 23, 2024.
Qualification


Required Qualifications:
CL-28: Two years, or CL-29: Three years of full‐time specialized experience
Knowledge of computer hardware, software, and networks
Knowledge of Microsoft Office 365
Knowledge of theories, principles, practices and techniques of computer hardware and software applications
Advanced troubleshooting skills
Experience with Microsoft Windows Server, DNS, and Group Policy
Must be an innovative and creative problem-solver who can effectively work with management on projects and daily challenges
Exceptional ability to communicate technical concepts to non‐technical staff
The incumbent must always manifest the highest degree of professionalism, courtesy, tact, and diplomacy; have excellent written, oral, and interpersonal skills; and unquestionable integrity
Ability to work independently and in a team environment as well as the ability to manage multiple projects and priorities within strict deadlines in a fast‐paced environment
Occasional travel. Duties may require working outside of normal business hours. Physical effort may be involved in moving, connecting, or troubleshooting equipment.

Preferred Qualifications:
Experience with Quest KACE or Microsoft SCCM, experience creating and support imaging processes
Familiarity with CIS Controls or implementing CIS Benchmarks
Vacation, sick leave, and holidays
Telework opportunity after three months of employment
Health, dental, vision, life, and long-term care
Thrift savings plan (like a 401(k) plan)
Retirement (FERS)
Paid parental leave
Flexible spending accounts for health care, dependent care, and commuter expenses
Mass transit subsidy (location and budget dependent)
The Court is a qualifying employer for Public Service Loan Forgiveness.

Pay Ranges:
Range and step within the range depend on experience and qualifications.
Conditions of Employment
Must be a citizen of the United States or meet requirements for compensation under current law. Positions with the U.S.

Courts are excepted service appointments, meaning they are at will and can be terminated with or without cause by the Court.

Employees are subject to The Judicial Code of Ethics and Conduct, which is available to applicants for review upon request.

All applicant information is subject to verification.

The appointment to the position is provisional pending a suitability determination by the Court based on the results of an FBI background investigation, which includes fingerprinting, that is updated every five years.

Employees are required to use Electronic Funds Transfer (EFT) for payroll deposits.

The Court reserves the right to modify the conditions of this job announcement, to withdraw the job announcement, or to fill the position sooner than the closing date, if a closing date is shown; any of these actions may occur without any notice.

Where integrity, collaboration, collegiality, & exceptional customer service are our values.
Cover letter detailing qualifications and experience.
Resume that includes the name, title, and the contact information of three professional references.

Judicial Branch Application:
AO78-Application for Employment.

Please include the title of the position in the subject line of the email, and please note in the cover letter where you saw the announcement.

Receipt of applications will be acknowledged.
Interviews will be held in person in Richmond, VA. Reimbursement for interview-related travel expenses or any relocation costs incurred by the successful applicant is not provided.
The federal Judiciary is an Equal Employment Opportunity employer.

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