- Housekeepers will clean guest rooms according to company standards in a timely manner.
- Change bed linens and replenish guest in-room amenities.
- Maintain the cleanliness of all common areas throughout the hotel.
- Provide excellent customer service to guests and respond to their requests in a helpful, friendly manner.
- Work closely with all departments to ensure guest rooms meet standards in every way.
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety, and security procedures and regulations.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Report any missing articles, damage, or mechanical problems to the Senior Housekeeper and turn in articles left in the room.
- Employee can use more than 4 hotel stays per year.
- Provides a paid day off for birthday.
- Quarterly celebrations include exciting food, door prizes.
- Buddy program for employees so they have a person they can have as a go to.
- Flexible Schedules.
- Receives bonus or gift card for highest housekeeping average for the month
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Guest Room Attendant - Kansas City, United States - Marquee Hospitality
Description
Do you have growth potential in your current position? Do you need a flexible schedule? Do you like to travel and stay in hotels? Do you like meeting new people every day? Are you motivated by employee incentives? Do you like to smile? Do you love customer service? Do you want to be part of a fast-growing team? If so then the hospitality industry is the right fit for your next career, come join our team by applying todayThe Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred. Our associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Your responsibilities would include, but are not limited to:
Benefits: