senior server technical specialist - South Bend - beBeeServerSupport

    beBeeServerSupport
    beBeeServerSupport South Bend

    5 days ago

    Job title: Dynamic Server Support

    Description

    Job Title: Senior Server Support Specialist


    The role of a senior server support specialist is to perform advanced troubleshooting and repair activities for client products. This involves analyzing complex technical issues, identifying root causes, and implementing effective solutions.


    Key Responsibilities:



    • Provide expert-level customer support for designated equipment

    • Answer client questions in a professional manner with exceptional communication skills

    • Meet established service level agreements as outlined in guidelines

    • Evaluate customer satisfaction criteria based on policy compliance and performance metrics

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