Ai Knowledge Base - Sheridan, Wyoming, United States

Build a Career Where Curiosity Meets Innovation · Are you curious about how artificial intelligence works behind the scenes-and how accurate information can empower people to do their jobs better? At Weatherby, this internship goes beyond observation. You'll help build the founda ...

Job description

Build a Career Where Curiosity Meets Innovation

Are you curious about how artificial intelligence works behind the scenes-and how accurate information can empower people to do their jobs better? At Weatherby, this internship goes beyond observation. You'll help build the foundation of an internal AI-powered knowledge base that will support Customer Service Representatives and Gunsmiths with fast, accurate, and reliable information. Your work will directly impact how teams learn, solve problems, and serve customers.

Summary

The AI Knowledge Base & Data Operations Intern supports Weatherby's efforts to build and organize an internal AI-driven knowledge base. This role focuses on digitizing, organizing, coding, and loading historical and current documents-including serial number records and technical reference materials-into an AI model that employees will use as a trusted knowledge resource. The intern will gain hands-on exposure to AI concepts, data quality, and knowledge management while working closely with Customer Service and technical teams.

What Makes You a Great Fit

• You're curious about AI, data, and how technology can support people at work.
• You enjoy organizing information and making sense of large sets of data or documents.
• You're detail-oriented and understand that accuracy matters-especially with technical information.
• You're comfortable learning new systems and tools, even if they're unfamiliar at first.
• You work patiently and methodically, even on repetitive tasks.
• You communicate clearly and aren't afraid to ask questions to get things right.

Why You'll Stay

A Meaningful Purpose – You'll help build tools that make employees' jobs easier and more effective, directly enriching their daily work experience.

A Mission We Are Proud Of – You'll support a legacy brand committed to precision, craftsmanship, and doing things the right way-now enhanced through modern technology.

We Live Our Values – You'll see our values in action every day:

• Built to Serve
• Anchored in Integrity
• Stronger Together
• Driven by Precision
• Fueled by Grit
• Inspired to Create
• Committed to Growth
• Rooted in Passion

Real-World AI Exposure – Learn how AI models are trained, supported, and maintained using real business data-not classroom theory.

Career Exploration – Gain insight into future career paths in technology, data, operations, customer support, or technical services.

What You'll Do

• Digitize and organize historical documents, including scanned PDFs of serial number records and technical materials.
• Assist with coding, tagging, and structuring data so it can be accurately loaded into an internal AI model.
• Help ensure data quality by reviewing documents for completeness, accuracy, and consistency.
• Support the organization of source documents and reference materials used by Customer Service Representatives and Gunsmiths.
• Learn how Weatherby's internal AI knowledge base is designed, maintained, and improved over time.
• Use Microsoft tools, including Microsoft Copilot, to assist with document organization and data workflows.
• Collaborate with Customer Service, technical teams, and project leads to understand how information is used in real-world scenarios.
• Document processes and provide feedback to help improve how knowledge is captured and maintained.

Qualifications

• Current enrollment in a high school, college, or technical program (technology, data, information systems, computer science, business, or related field preferred).
• Strong attention to detail and ability to work accurately with large volumes of information.
• Comfortable using Microsoft Office tools; interest or familiarity with AI tools (including Microsoft Copilot) is a plus.
• Strong written communication skills and basic technical aptitude.
• Ability to manage time effectively and stay organized.
• Must be at least 18 years of age.

Accountabilities and Measures

• Complete assigned data and documentation tasks accurately and on time.
• Maintain confidentiality and care when working with sensitive or proprietary information.
• Demonstrate professionalism, reliability, and a willingness to learn.
• Contribute positively to the accuracy and usability of the AI knowledge base.

Physical Requirements

• Primarily a sedentary role with occasional standing or walking.
• Ability to sit for extended periods and use standard office equipment.
• Vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally lift or move up to 25 pounds.

Work Environment

Office/clerical setting with standard equipment. Occasional interaction with Customer Service or technical teams for learning and collaboration.

Equal Opportunity Employer

Weatherby is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Disclaimer

Work is on site in Sheridan, WY. Pre-employment testing includes drug and alcohol screening, physical assessment, and background check.