Epic Analyst II - Cheyenne, United States - Memorial Hospital of Laramie County

Description

Job Description

A Day in the Life of an Epic Analyst II:

The Epic Analyst II position is responsible for the designing, building, testing, installation, support of and maintenance of the software applications required for utilization of the Epic electronic health record (EHR). As an experienced member of the application team, the level II Analyst serves as an adviser, assisting less tenured analysts in developing system competencies.

Why Work at Cheyenne Regional?

• ANCC Magnet Hospital
• 403(b) with 4% employer match
• 21 PTO days per year (increases with tenure)
• Education Assistance Program
• Employer Sponsored Wellness Program
• Employee Assistance Program
• Loan Forgiveness Eligible

Here Is What You Will Be Doing:

• Acts as the primary support contact for the application's end-users
• Identifies issues that arise in their application area as well as issues that impact other application teams, and works to resolve them
• Guides workflow design, building and testing the system, and analyzes other technical issues associated with Epic software
• Identifies and implements requested changes to the system
• Maintains regular communication with Epic representatives, including participating in team meetings
• Works with Epic representatives and end users to ensure the system meets the organization's or department's needs
• Develops an understanding of operational needs to set the direction for the organization's or department's workflows which may include attending site visits and other integrated sessions
• Participates in training and working with end users
• Provides clear, accurate, and timely communication to leadership regarding risks to the status of build, installation, enhancements, or timeline.
• Holds regular communications with team members and end user to discuss the status of deliverables, shared issues, and upcoming milestones/enhancements
• Provides application-specific onboarding, guidance, and support of new analysts
• As required, may travel for support of remote clients and also must be available outside of normal business hours.
• Supports Epic Charge Master. Responsible for maintaining the integrity, compliance and federal regulations of the information in the CDM. Has knowledge of state and federal regulations regarding patient billing and compliance information.

Desired Skills:

• Proficient skills in all aspects of design, development, testing and best practices of Epic applications implementations and maintenance
• Ability to acquire knowledge through research or self-training where needed for effective implementation and support
• Proficient ability in complex troubleshooting and problem solving
• Ability to work both independently and in teams
• Ability to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities
• Knowledge of workflows and ability to integrate into system composition
• Proficient ability to develop a test plan and execute test scenarios for system readiness
• Ability to lead workgroup system design and review sessions
• Strong verbal and written communication skills
• Strong Analytical and problem solving skills
• Proficient with Microsoft Office Suite, email, intranet, internet, and other IT systems
• Ability to maintain Continue Epic Education requirements for certification
• Ability to perform as a departmental/organizational role model by modeling behavior, integrity, quality, professionalism and work ethic

Here Is What You Will Need:

• Bachelor's degree or higher
• OR, Associate's and two (2) or more years of job-related experience
• OR, High School diploma (or equivalent certificate from an accredited program) and four (4) or more years of job-related experience
• Three (3) or more years of healthcare and/or information systems experience (may be concurrent)
• Three (3) or more years of experience in electronic health record (EHR) development and support (may be concurrent)
• Two (2) or more years of project-based experience (may be concurrent)
• Current Epic Certification

Nice to Have:

• Bachelor's Degree in relevant area
• Three years of project-based experience

About Cheyenne Regional:

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today