- Career Ladder and Advancement Opportunities
- Health Insurance
- Dental Insurance
- Vision Insurance
- Generous employer-matched 403(b) savings program
- Company paid: Life insurance, Short- and long-term disability insurance
- Paid Time Off
- And much more
- Effectively works with Insurance Verification Staff to secure accurate information related to insurance coverage and expected patient balances prior to patient receiving products and services from NELC.
- Courteously contacts patient / responsible party via phone to review financial responsibility and insurance requirement for products and services provided by NELC.
- Resolve escalated customer calls with excellent customer service skills and manage patient accounts appropriately to supervisor for resolution.
- Utilize interpreters to discuss patient responsibility and billing accounts as needed.
- Review and obtain consent to enroll patients in Manufacturer Copay Assistance Programs.
- Determine eligibility for NELC financial assistance program and follow up with patients to obtain necessary documentation to show financial status.
- Effectively discusses payment requirements with patients / responsible parties in terms that are easily understood.
- Demonstrates the knowledge and ability to answer any questions related to NELC's patient payment options and account billing.
- Collects required payments from patients / responsible parties in the form of cash, check, private credit card.
- Informs supervisor of all issues / concerns related to payment collection efforts in a timely manner.
- Understanding of health care billing and denials, and ability to explain explanations of benefits to patients to ensure understanding of health care coverage for home infusion services.
- Ability to discuss pre-collections accounts with patients and create plans to resolve outstanding balances.
- 2+ years' experience with healthcare patient accounting/billing/collections processes.
- Knowledge of commercial and government insurances.
- Knowledge of HIPAA Privacy and Security requirements preferred.
- Working knowledge of federal / state fraud and abuse laws.
- Excellent driving record.
- Excellent communications (verbal and written) and interpersonal skills required in order to interpret and explain policies and procedures and third-party insurance benefits to patients and their families.
- Excellent customer service skills.
- Excellent negotiation skills required to secure required payments from ill patients.
- Demonstrated ability to maintain confidentiality of patient information.
- Excellent organizational skills with attention to detail.
- High level of motivation.
- Ability to work independently as well as part of a team.
- Demonstrated ability to identify research and solve problems.
- Ability to research and resolve problems independently; detail orientated.
- Ability to manage a flexible schedule required (Some evening and weekend hours required).
-
Tax specialist for financial accounting
3 weeks ago
FusionTech Pawtucket, United StatesAbout the Company · We are a renowned firm for competent tax consulting and support in business and personal decisions. Through individual and personal tax advice, we focus on the benefits of our clients. With more than four decades of experience. Experienced - Committed - Access ...
-
Financial Planning Specialist
1 week ago
Claire Myers Consulting Boston, United States Full timeOur client is a dynamic, boutique wealth management firm with a mission to educate the community on all things financial and empower others to live their best lives. They design a personalized plan and help clients execute it by safely navigating their financial journey and havin ...
-
Financial Planning Specialist
1 week ago
Lead Advisor Westborough, United StatesDescription: Financial Planning Specialist · Our full-service financial advisory practice serves high net worth and emerging high net worth clients with wealth management, tax-efficient savings strategies, estate planning, risk management, and retirement planning. · We have an im ...
-
Grants and Financial Specialist
1 week ago
Brown University Providence, United States Full timeJob Description: · The Grants and Financial Specialist independently manages all matters pertaining to grants administration, both financial and administrative, and has financial oversight and administrative responsibility for the sponsored projects. This position provides high-l ...
-
Financial Planning Specialist
4 days ago
Lead Advisor Waltham, United StatesLead Advisor, LLC is a wealth management consulting and search firm. This role is for one of our client firms. · Our client a well established and top wealth management firm is in search of a Certified Financial Planner with a minimum of 5 years of experience in financial plannin ...
-
Grants and Financial Specialist
1 week ago
nextSource Providence, United StatesnextSource invites you to join our talent community of Grants and Financial Specialists. Our client is often looking for them to support their ongoing business needs. · When you register and join the community, our goal is to engage you as soon as possible by one of our recruite ...
-
Johnson Brunetti Retirement & Investment Specialists Needham, United StatesFinancial Planning and Advisor Support Specialist · Are you looking for an opportunity to work one-on-one with our advisors in a supporting role? Do you enjoy working with numbers and creating financial plans? Are you driven, self-motivated and results-focused? If you enjoy worki ...
-
Grants and Financial Specialist
6 days ago
Brown University Providence, United StatesJob Description: · Brown University ) is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world. Brown University offers a flexible ...
-
Oracle Financial Specialist
1 week ago
CyberTec Providence, United StatesJob Title: Oracle Financial Specialist · Location: : Providence, RI · Job Type : Hybrid · Duration: 12 months · Opening : 1 Opening · Visa Acceptable : All Visa No H1B · Oracle Application Object Library · Oracle Forms and Reports Developer - 10g · Oracle Workflow · SQL, ...
-
Grants and Financial Specialist
1 week ago
eTeam Providence, United StatesJOB DESCRIPTION: · The Grants and Contracts Specialist independently manages all matters pertaining to grants administration, both financial and administrative, and has financial oversight and administrative responsibility for the sponsored projects. This position provides high-l ...
-
Financial Aid Specialist
1 week ago
Onward We Learn Providence, United States Part timeOrganizational Overview · The mission of Onward We Learn is to prepare and inspire young people in Rhode Island to become the first in their families to attend and complete college. From the time they join through their early years of college, participants experience the steady, ...
-
Grants and Financial Specialist
1 week ago
eTeam Providence, United StatesJOB DESCRIPTION: · PRE-AWARD POSITION · POTENTIAL CONTRACT TO HIRE · The Grants and Financial Specialist independently manages all matters pertaining to grants administration, both financial and administrative, and has financial oversight and administrative responsibility for t ...
-
Financial Specialist
2 weeks ago
Signature Healthcare West Bridgewater, United States**About us** · Signature Healthcare is a large business in HEALTH_CARE_MEDICAL in West Bridgewater, MA. We are professional, agile and professional. · Our work environment includes: · - Modern office setting · - Food provided · - Modern office setting · - Wellness programs · Pay: ...
-
Financial Specialist
1 week ago
City of Watertown, Massachusetts. Watertown, United StatesThe City of Watertown seeks a Financial Specialist to join its Procurement Department. Reporting to the Chief Procurement Officer, this position will provide administrative office support and assist in many aspects of the contract bid process and compliance with public procuremen ...
-
Grants and Financial Specialist-2
3 days ago
Brown University Providence, United StatesJob Description: · The Grants and Financial Specialist independently manages all matters pertaining to grants administration, both financial and administrative, and has financial oversight and administrative responsibility for the sponsored projects. This position provides high- ...
-
Financial Crimes Specialist II
1 week ago
Northern Bank Woburn, United StatesJob Description · Job DescriptionThe Financial Crimes Specialist II assists with daily monitoring required for compliance with the Bank's BSA/AML and anti-fraud programs. The primary areas include suspicious activity monitoring, high risk account monitoring, enhanced due diligenc ...
-
Johnson Brunetti Needham Heights, United StatesFinancial Planning and Advisor Support Specialist · Are you looking for an opportunity to work one-on-one with our advisors in a supporting role? Do you enjoy working with numbers and creating financial plans? Are you driven, self-motivated and results-focused? If you enjoy work ...
-
Alera Group Needham, MA, United StatesAre you looking for an opportunity to work one-on-one with our advisors in a supporting role? Do you enjoy working with numbers and creating financial plans? Are you driven, self-motivated and results-focused? If you enjoy working with advisors and helping to create clients finan ...
-
Financial Aid Specialist
1 week ago
Quincy College Quincy, United States Part time**Location**:Quincy, MA **Category**:Staff **Posted On**:Thu Jun · Educational experience: An Associate's degree or equivalent work experience is required. Bachelor's degree in higher education or Business Administration preferred. · Essential Functions: · Serving as the front l ...
-
Grants and Financial Specialist
3 weeks ago
Brown University Providence, United StatesJob Description: · Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world. Brown University offers a flexible ...
Patient Financial Specialist - Canton, United States - New England Life Care
Description
Job Description
Job DescriptionNELC is rapidly expanding the number of hospitals it serves and is participating with its hospital members in the implementation of several new population health and disease management programs for which care is provided in the home. NELC is seeking talented staff to keep pace with our growth.
New England Life Care is hiring a Full Time Patient Financial Specialist to support our growth, who has experience, enjoys a fast-paced environment, providing a top-notch customer experience, working on the phone and enjoy a fast pace. If you have previous customer service and call center experience, this may be the position you have been looking for
This position is 40 hours per week, remote position. The normal schedule is Monday – Friday from 8:30am to 5:00pm. The ideal candidate for this position will have at least 2 years of experience with healthcare patient accounting/billing/collections processes and have knowledge of commercial and government insurances.
**Please note that we only hire remotely in the following states: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, North Carolina, Florida, and Vermont**
Job Summary: The person in this position is responsible for providing customer service and education to patients regarding financial responsibility, account billing and insurance requirements for home infusion products and services provided by New England Life Care.
Career Ladders: NELC's Reimbursement Department offers career ladders to Patient Financial Specialists. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in department and company strategic programs and projects, who develop superior working relationships inside and outside the department and who show a commitment to the success of the department are eligible for promotion to the following positions:
Patient Financial Specialist – represents an entry level position into the department. Candidates who meet defined goals, objectives and accomplishments can generally expect to be promoted in 2 years to:
Senior Patient Financial Specialist – Candidates who meet defined goals, objectives, and accomplishments and who demonstrate engagement and ownership of departmental and organization activities would generally expect to be promoted in 2-5 years to:
Lead Patient Financial Specialist – Candidates who are part of the department leadership team and who have responsibility for advanced departmental, company and member hospital engagement.
Benefits:
Job Responsibilities
Regulatory Requirements:
Preferred Skills:
For more information, visit our website at
EOE
