Front Desk/Technician - Lady Lake - VSP Vision Care, Optical Outlets

    VSP Vision Care, Optical Outlets
    $30,000 - $60,000 (USD) per year
    Description
    Job Type
    Full-time
    Description

    The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow.

    Essential Functions
    Attract and retain customers by providing unsurpassed customer service
    Greet customers and explain the process and exam pricing in a transparent way
    Check-in and pretest patients in an efficient and accurate manner
    Ensure insurance is properly verified prior to Doctor encounter
    Answer phones properly and in a timely manner
    Assist in other areas of the office as necessary, including dispensing eyewear
    Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction
    Handle tasks such as adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact
    Inform Office Manager of any office problems noted by staff, doctors, or patients
    Perform all tasks assigned by Office Manager
    Requirements
    Job Specifications

    Typically has the following skills or abilities:
    One to two years of experience in related field
    Working knowledge of MS Office package
    Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
    Effective written communication skills to clearly document patient visits
    Excellent interpersonal and rapport-building skills
    Ability to ask appropriate and relevant questions to identify patient needs
    Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment
    Working Conditions
    The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

    The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

    VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.

    We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit
    Salary Description
    $ $15.00

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