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    Service Now Business Analyst - Philadelphia, United States - smart techlink

    smart techlink
    smart techlink Philadelphia, United States

    4 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Job DescriptionHi,

    Hope you are doing well

    Please review the Job description below and let me know your interest. If interested, Please share your updated resume.Role - Service Now Business AnalystLocation - Philadelphia, PA(Onsite)Job Description-Job Description

    Job Title

    Service Now Business Analyst

    Technical/Functional Skills

    Service Now ITSM(Incident, Problem & Change Mgmt),CMDB module

    Roles & Responsibilities

    Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively.

    Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.

    Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story.

    Work alongside leaders to maintain awareness of the customer experience team's progress and achievements.

    Diligently tracks all the stories that need to be delivered within a given timeframe.

    Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.

    Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

    Location - Philadelphia, PAJob Function - TECHNOLOGYRole - Business Analyst

    Thanks & Regards

    Alamgir Ansari | Technical Recruiter

    |

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