Analyst - Plano, United States - Tata Consultancy Services

    Tata Consultancy Services background
    Description

    Skill: Application Support Analyst

    Skill: Java, Application Support

    • Analyze Design, Build, Unit test, Deploy and Configure applications in various Stratus environments as required.
    • Provide application support activities forProd environments to ensure that all the environments are functioning with optimum performance.
    • Independently develop solutions in C and VOS depending on the Backlog in Book of Work.
    • Perform root cause analysis for issues from L2 in Prod Environments and also from Testers in Dev Environment.
    • Communicate and coordinate with external third party systems and vendors to ensure timely resolutions of issues.
    • Requirement gathering, analysis design, implementation and documentation in Agile Methodology.
    • Identify areas for automation and write code/scripts to implement the same.
    • Provide support during On-Call Shift and also during Production Deployments. Perform health checks of the applications, and communicate the status at scheduled times, to all the stakeholders.
    • Take up role as per roster as Release Lead or QA Lead.
    • Update the runbook and any other support documents and Specification documents as and when needed.
    • Research and understand application in-depth to identify areas of improvements.
    • Attend All Scrum meetings and project meetings with Team.
    • Arrange knowledge transfer sessions within the team for key deliverables.
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