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- High school diploma/GED required
- College degree or a minimum of six months customer service experience required.
- Must have excellent written and verbal communication skills to include professional grammar and demeanor.
- Ability to travel as needed to training.
- Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
- Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
- Issue money orders, cashier checks, gift cards, and savings bonds.
- Demonstrate a consultative sales approach to building customer relationships by offering customers additional products and services at account opening and all service interactions in the branch. This will be achieved by effectively utilizing the customer conversations and through lobby engagement while always maintaining the highest level of professional, integrity, and ethics.
- Contribute to the growth and retention of deposit and loan customers. Initiate new customer relationships, through outbound calling efforts.
- Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.
- Adhere to all established branch operational processes and procedures.
Personal Banker I, Westlake - Cleveland, United States - Dollar Bank
Description
Job Description
As a Personal Banker I, you are part of a team whose primary focus is to provide exceptional customer service.
You will complete a four month training program in which you will learn how to make recommendations while utilizing a consultative sales approach.
Qualifications:
Principal Activities and Duties:
Benefits Information
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
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